To Affinity and Beyond: Clicking as Communicative Gesture on the Experimentation Platform

IF 1.5 3区 文学 Q2 COMMUNICATION Communication Culture & Critique Pub Date : 2020-09-01 DOI:10.1093/ccc/tcaa005
James N. Gilmore
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引用次数: 7

Abstract

This article analyzes how users' engagements with digital platforms through the act of clicking are coded as meaningful for the production of affinity, a way of assessing identity amongst users. Drawing on an understanding of identity as related to the Latin idem—or same—this article explores how streaming media company Netflix uses click-based A/B testing to create “taste doppelgängers” that live in “taste communities” and help structure the recommendations, home pages, and image thumbnails that users experience. Clicks are figured as communicative gestures that platform engineers decode and analyze as part of ongoing experiments for refining algorithms and interface design. Drawing additionally on an analysis of Netflix's recent move into interactive television—in particular, Black Mirror: Bandersnatch—this article ultimately argues for attention to how platforms like Netflix treat users as test subjects for the purposes of constructing idem-based affinities.
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亲和和超越:点击作为实验平台上的交流手势
本文分析了用户通过点击行为与数字平台的互动是如何被编码为对产生亲和力(一种评估用户身份的方式)有意义的。基于对身份的理解,这篇文章探讨了流媒体公司Netflix如何使用基于点击的A/B测试来创建“taste doppelgängers”,它存在于“taste社区”中,并帮助构建用户体验的推荐、主页和图像缩略图。点击被视为交流手势,平台工程师将对其进行解码和分析,作为改进算法和界面设计的实验的一部分。此外,本文还分析了Netflix最近进军互动电视领域的举措——尤其是《黑镜:bandersnatant》——并最终提出了关注Netflix等平台如何将用户视为测试对象,以构建基于观念的亲和力。
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来源期刊
CiteScore
2.50
自引率
5.90%
发文量
41
期刊介绍: CCC provides an international forum for critical research in communication, media, and cultural studies. We welcome high-quality research and analyses that place questions of power, inequality, and justice at the center of empirical and theoretical inquiry. CCC seeks to bring a diversity of critical approaches (political economy, feminist analysis, critical race theory, postcolonial critique, cultural studies, queer theory) to bear on the role of communication, media, and culture in power dynamics on a global scale. CCC is especially interested in critical scholarship that engages with emerging lines of inquiry across the humanities and social sciences. We seek to explore the place of mediated communication in current topics of theorization and cross-disciplinary research (including affect, branding, posthumanism, labor, temporality, ordinariness, and networked everyday life, to name just a few examples). In the coming years, we anticipate publishing special issues on these themes.
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