Influence of Personality Traits on Cyberloafing in the Service Sector of Pakistan

Abstract

The main purpose of this study was to analyze the relationship between the Big Five Personality Model and Cyberloafing. Results have demonstrated that the elements of the five-factor personality model are positively related to cyberloafing, and some factors are inversely related to cyberloafing. The five major elements of the five-factor personality model are Agreeableness, Openness to Experience, Neuroticism, Consciousness and Extraversion. Two of the five factors, i.e., Agreeableness and Consciousness, are inversely related to cyberloafing whereas Extraversion, Openness to Experience, and Neuroticism are linked positively. Furthermore, results suggest that Agreeableness and consciousness do not have a significant impact on cyberloafing. An individual with these traits is found to be more of a workaholic, because of their belief in commitment and work. This study findings have some valid implications for organizational managers to gain insight into employees’ personalities and their cyberloafing behaviour.