Evaluating team performance using slack based data envelopment analysis

Chuen Tse Kuah, K. Wong
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Abstract

The main objective of this paper is to devise a Data Envelopment Analysis (DEA) model to assess team performance. The DEA model in this study uses slack based measure (SBM), a method which deals directly with the input excesses and output shortfall. An explanatory example has been given to demonstrate the applicability of the model to evaluate team performance. From this study, it is found that DEA is suitable to measure team performance. The model is able to provide improvement targets to the inefficient teams. Lastly, a few directions for future research have been identified.
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使用基于slack的数据包络分析评估团队绩效
本文的主要目的是设计一个数据包络分析(DEA)模型来评估团队绩效。本研究的DEA模型采用基于松弛测度(slack based measure, SBM)的方法,直接处理投入过剩和产出不足。通过实例说明了该模型在团队绩效评价中的适用性。通过本研究发现,DEA适用于衡量团队绩效。该模型能够为效率低下的团队提供改进目标。最后,提出了今后的研究方向。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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