Analysis on interaction experiences with intelligent technology and preference of technology use in nursing care*

2021 30th IEEE International Conference on Robot & Human Interactive Communication (RO-MAN) Pub Date : 2021-08-08 DOI:10.1109/RO-MAN50785.2021.9515449

H. Miwa, Kentaro Watanabe, Sakiko Itoh, T. Ikeuchi, Tomoko Wakui

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Abstract

The shortage of human resources in Japan has become a serious social issue in nursing care services owing to the rapid increase in the demand and the declining working population. Although the use of intelligent technologies such as robots, AI, and IT is expected to offer solutions, little progress has been made in the introduction and extensive use of these technologies in nursing care services. In this study, we aimed to clarify the factors that increase the preference for technology use in nursing care services from the perspective of trust. We conducted an online survey on attitudes towards nursing care and technologies in Japan, and statistically analyzed the relationships among the preference for technology use in nursing care, trust in technologies, and personal characteristics. The results revealed that those with high trust in intelligent technologies were more likely to prefer the use of such technologies in nursing care services.

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智能技术在护理中的交互体验及技术使用偏好分析*

由于护理需求的快速增长和劳动人口的减少，日本护理人力资源短缺已成为一个严重的社会问题。尽管机器人、人工智能和IT等智能技术有望提供解决方案，但在护理服务中引入和广泛使用这些技术方面进展甚微。在本研究中，我们旨在从信任的角度厘清增加护理服务中技术使用偏好的因素。我们对日本的护理态度和技术态度进行了在线调查，并统计分析了护理中使用技术的偏好、对技术的信任和个人特征之间的关系。结果显示，对智能技术信任程度高的人更倾向于在护理服务中使用智能技术。

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2021 30th IEEE International Conference on Robot & Human Interactive Communication (RO-MAN)

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