Indonesian Generation Z’s Intention to Visit South Korea: The Mediating Role of Tourist Attitude on Travel Motivation and Celebrity Endorser Credibility

Gusti Ayu Citra Arya Sucisanjiwani, P. Yudhistira
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Abstract

Objective: This study examined the effect of travel motivation and celebrity endorser credibility in influencing the intention of the Indonesian Generation Z to visit South Korea, with involved a mediating role of tourist attitude, which refers to the Korean Wave Phenomenon. Design/Methods/Approach: This study was done by quantitative approach with Partial Least Square Structural Equation Modeling (PLS-SEM) analysis procedure using SmartPLS 4. The data collection technique was purposive sampling, aimed at the Indonesian Generation Z as the target respondent. There were 385 data collected using the online questionnaires. Findings: The results show that travel motivation and celebrity endorser credibility positively and significantly affect the visit intention to South Korea. Tourist attitude also mediates the relationship between travel motivation and celebrity endorser credibility in affecting the visit intention to South Korea. Originality: The existing literature discovered the direct effect of travel motivation and celebrity endorser credibility on visit intention in the tourism industry. This study contributes to the existing literature by involving tourist attitude as a mediation variable in the relationship between tourist motivation and celebrity endorser credibility in affecting visit intention to South Korea. Practical/Policy implication: This study contributes to proposing recommendations for a more effective marketing and promotion strategy for tourism products in South Korea by looking at trends in tourist preferences and involving the role of celebrities as an endorser. Research also contributes to developing literature on marketing and promoting tourism products and tourist behavior literature.
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印尼Z世代访韩意向:游客态度对旅游动机与名人代言可信度的中介作用
目的:本研究考察旅游动机和名人代言可信度对印尼Z世代访韩意向的影响,其中涉及到旅游态度的中介作用,即韩流现象。设计/方法/途径:本研究采用偏最小二乘结构方程模型(PLS-SEM)分析程序,采用SmartPLS 4进行定量分析。数据收集技术为有目的抽样,以印尼Z世代为目标受访者。通过在线问卷收集了385份数据。结果发现:旅游动机和明星代言人可信度对赴韩旅游意向有显著正向影响。游客态度在旅游动机与明星代言可信度之间的关系中也起到中介作用,影响游客赴韩旅游意向。原创性:已有文献发现旅游动机和名人代言人可信度对旅游意向的直接影响。本研究将游客态度作为游客动机与名人代言可信度影响韩国旅游意向关系的中介变量,对已有文献有所贡献。实践/政策启示:本研究通过观察游客偏好的趋势和名人作为代言人的作用,有助于为韩国旅游产品更有效的营销和促销策略提出建议。研究还有助于开发旅游产品营销和促销文献以及旅游行为文献。
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