Case Analysis II: Mohalla Clinic: A Case on Healthcare Service Operations and Quality

Parul Gupta
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Abstract

Corresponding author: Parul Gupta, Public Policy & Governance, Management Development Institute, Gurgaon, Haryana 122007, India. E-mail: parul.gupta@mdi.ac.in Mohalla Clinics (MCs) were the primary healthcare service setups started in the Mohallas,1 the innermost densely inhibited, yet unserved urban neighbourhoods of National Capital Territory of Delhi. Established under the Mohalla Clinic Scheme, 2015, by the State’s government, there were 300 such clinics offering free of cost diagnosis, consultation, medicines and pathological testing services to low-income patients without a formal health insurance coverage. The healthcare operations of MCs had been backed by many innovations such as fee-for-service payment model for healthcare staff, portability of clinic’s
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案例分析二:Mohalla诊所:医疗服务运营与质量案例
通讯作者:Parul Gupta,公共政策与治理,管理发展研究所,古尔冈,哈里亚纳邦122007,印度。E-mail: parul.gupta@mdi.ac.in Mohalla诊所(MCs)是在Mohallas(1)开始的初级卫生保健服务机构,Mohallas是德里国家首都地区最内部、人口最密集、但尚未得到服务的城市社区。该邦政府根据2015年Mohalla诊所计划建立了300家这样的诊所,向没有正式医疗保险的低收入患者提供免费诊断、咨询、药品和病理检测服务。mc的医疗保健业务得到了许多创新的支持,例如医疗保健人员的按服务收费支付模式、诊所的可移植性
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