The Effect of Work Autonomy and Workload on Job Satisfaction of Female Workers in the Banking Sector: Mediating the Role of Work Life Balance

Iqbal ramadhani Fuadiputra, K. Novianti
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引用次数: 10

Abstract

This research focused on the role of work-life balance to mediate the effect of work autonomy and workload on female workers’ job satisfaction, particularly in the banking sector. By applying quantitative approach and data collection, this research used questionnaire to 100 female workers in the banking sector in Malang city, East Java, and analyzed using Partial Least Square (PLS) software. The results shows that workload has a significant effect on work-life balance. Work autonomy, workload, and work-life balance have a direct and insignificant effect on job satisfaction. Nevertheless, this research highlights the importance of managing work-life balance especially for female workers related to high workload and less autonomy for their job satisfaction in the banking sector especially in Malang.
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工作自主性和工作量对银行业女性员工工作满意度的影响:工作与生活平衡的中介作用
本研究主要关注工作与生活平衡在工作自主性和工作量对女性员工工作满意度的中介作用,特别是在银行业。本研究采用定量方法和数据收集,对东爪哇玛琅市100名银行业女性从业人员进行问卷调查,并使用偏最小二乘法(PLS)软件进行分析。结果表明,工作量对工作生活平衡有显著影响。工作自主性、工作量和工作与生活的平衡对工作满意度有直接且不显著的影响。然而,这项研究强调了管理工作与生活平衡的重要性,特别是对于女性工人来说,她们在银行部门的工作满意度高工作量和自主权较少,特别是在玛琅。
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