What Matters in Professional Drone Pilots’ Practice? An Interview Study to Understand the Complexity of Their Work and Inform Human-Drone Interaction Research

S. Ljungblad, Yemao Man, Mehmet Aydın Baytaş, M. Gamboa, M. Obaid, M. Fjeld
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引用次数: 19

Abstract

Human-drone interaction is a growing topic of interest within HCI research. Researchers propose many innovative concepts for drone applications, but much of this research does not incorporate knowledge on existing applications already adopted by professionals. This limits the validity of said research. To address this limitation, we present our findings from an in-depth interview study with 10 professional drone pilots. Our participants were armed with significant experience and qualifications – pertinent to both drone operations and a set of applications covering diverse industries. Our findings have resulted in design recommendations that should inform both ends and means of human-drone interaction research. These include, but are not limited to: safety-related protocols, insights from domain-specific use cases, and relevant practices outside of hands-on flight.
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专业无人机飞行员的实践重点是什么?一项访谈研究,以了解他们工作的复杂性,并为人-无人机交互研究提供信息
人机交互是人机交互研究中一个越来越受关注的话题。研究人员提出了许多无人机应用的创新概念,但这些研究中的大部分都没有纳入专业人员已经采用的现有应用的知识。这限制了上述研究的有效性。为了解决这一限制,我们提出了对10名专业无人机飞行员进行深入访谈研究的结果。我们的参与者都具有丰富的经验和资格-与无人机操作和涵盖不同行业的一系列应用相关。我们的研究结果产生了设计建议,应该为人类无人机交互研究的目的和手段提供信息。这些包括,但不限于:与安全相关的协议,来自领域特定用例的见解,以及实际操作之外的相关实践。
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