Le design thinking participatif, fortement et durablement créateur de valeur publique ? Le cas de la médiathèque de Lezoux

IF 3.9 3区管理学 Q2 MANAGEMENT Management International Review Pub Date : 2023-01-01 DOI:10.59876/a-hayc-q1ha

P. Arnaud

引用次数: 0

Abstract

Concerning the effects in terms of public value creation, the literature on designing public services using “design thinking” remains incomplete. For our part, we use the SERVQUAL model and the concepts of public marketing to measure precisely, in the case of the cultural services of a rural community, the results obtained by a “participatory design thinking” method. In this case, participatory design by “design thinking” strongly and sustainably increases the coherence, the perceived helpfulness, the social cohesion and the democratic aspect of the services. Therefore, prospects for optimizing public service co-design practices can be considered.

查看原文

微信好友朋友圈 QQ好友复制链接

本刊更多论文

参与式设计思维，强烈而持久地创造公共价值?Lezoux媒体图书馆的案例

在公共价值创造方面，运用“设计思维”进行公共服务设计的文献并不完备。对于我们来说，我们使用SERVQUAL模型和公共营销的概念，以农村社区的文化服务为例，通过“参与式设计思维”的方法来精确测量所获得的结果。在这种情况下，通过“设计思维”进行的参与式设计强有力地、可持续地增加了服务的连贯性、可感知的帮助性、社会凝聚力和民主方面。因此，可以考虑优化公共服务协同设计实践的前景。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文去求助

来源期刊

Management International Review MANAGEMENT-

CiteScore

6.50

自引率

11.60%

发文量

期刊介绍： Management International Review publishes research-based articles that reflect significant advances in the key areas of International Management. Its target audience consists of scholars in International Business Administration. Management International Review is a double-blind refereed journal that aims at the advancement and dissemination of research in the fields of International Management. The scope of the journal comprises International Business, Cross-Cultural Management, and Comparative Management. The journal publishes research that builds or extends International Management theory so that it can contribute to International Management practice. Management International Review welcomes both theoretical and empirical work. Original papers are invited that are based on a solid theoretical basis and a rigorous methodology. In the area of empirical studies, the journal publishes both quantitative and qualitative research. To be published in Management International Review, a paper must make strong contributions and highlight the significance of those contributions to the field of International Management. The editors are especially interested in manuscripts that break new ground rather than papers that make only incremental contributions. Management International Review publishes articles and research notes. Every year, six issues are published. On average, two of these issues are Focused Issues, which concentrate on a specific subfield of International Management.