20 years of workplace diversity research in hospitality and tourism: a bibliometric analysis

Zohre Mohammadi, A. Bhati, E. Ng
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引用次数: 1

Abstract

PurposeThis paper charts the development of diversity research in hospitality and tourism (H&T) as a field of study. The authors are interested in how diversity has been studied, where diversity scholarship has been published, who are the leading diversity scholars and whether the scholars work has been influential. In addition, the authors identified the institutions and countries that contribute significantly to diversity scholarship in H&T.Design/methodology/approachThe authors draw from the Web of Science (WoS) Core Collection, Scopus and Australian Business Dean's Council (ABDC) Journal Quality List covering 109 journals to identify the relevant articles on workplace diversity in H&T. The authors conducted evaluative and relational bibliometric techniques to assess the prominence of diversity scholarship in the field.FindingsDiversity research in H&T did not gain traction until 2005. Using Equality, Diversity and Inclusion: An International Journal as a benchmark, the authors found that diversity research in H&T closely tracked the diversity topics in general organization and management literature. However, H&T lagged in race and ethnic, as well as gender identity research. A majority of diversity research is published in leading (top-ranked) journals, signifying the value of diversity scholarship in H&T. Hospitality journals published the most articles, while tourism journals reported the highest impact. Scholars based in the USA, China and the United Kingdom (UK) contributed the most diversity articles, but one researcher, Osman M. Karatepe (Turkey), stood out as the most productive and influential diversity scholar in H&T.Practical implicationsThe insights from this study aid H&T scholars in identifying trends and opportunities in diversity research, assessing the productivity and impact of various journals and databases, locating collaborative opportunities (through co-citations and highly productive and influential institutions and scholars) and benchmarking the scholars’ own work.Originality/valueGiven an absence of prior review and diversity research has only gained ground in the H&T literature since 2005, this bibliometric study offers a fossil record and documents the trajectory of diversity scholarship in H&T, identifies the scholars who are active in this area of research and highlights institutions and countries where diversity research is conducted.
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酒店和旅游业20年工作场所多样性研究:文献计量分析
本文概述了酒店与旅游(H&T)多样性研究的发展概况。作者感兴趣的是多样性是如何被研究的,多样性研究在哪里发表,谁是主要的多样性学者,以及这些学者的工作是否有影响力。此外,作者还确定了对H&T多样性奖学金做出重大贡献的机构和国家。设计/方法/方法作者从Web of Science (WoS)核心馆藏、Scopus和Australian Business Dean's Council (ABDC)期刊质量列表中选取了109种期刊,以确定H&T工作场所多样性的相关文章。作者采用了评价和相关文献计量学技术来评估多样性学术在该领域的突出地位。研究结果H&T的多样性研究直到2005年才获得关注。以《平等、多样性和包容:一份国际期刊》为基准,作者发现,人力资源管理领域的多样性研究与一般组织和管理文献中的多样性主题密切相关。然而,H&T在种族和民族以及性别认同研究方面落后。大多数多样性研究发表在领先(排名靠前)的期刊上,这表明了多样性奖学金在H&T的价值。酒店类期刊发表的文章最多,而旅游类期刊的影响最大。美国、中国和英国的学者贡献了最多的多样性文章,但土耳其的Osman M. Karatepe是H&T领域最多产、最具影响力的多样性学者。本研究的见解有助于H&T学者识别多样性研究的趋势和机会,评估各种期刊和数据库的生产力和影响,找到合作机会(通过共同引用和高生产力和有影响力的机构和学者),并对学者自己的工作进行基准测试。原创性/价值鉴于缺乏事先审查,多样性研究自2005年以来才在H&T文献中取得进展,本文献计量学研究提供了化石记录,并记录了H&T多样性学术的发展轨迹,确定了活跃于该研究领域的学者,并突出了开展多样性研究的机构和国家。
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