Foreign experience of anti-crisis management of medical institutions

K. Shchyrina, S. Koshova, O. Parkhomenko-Kutsevil
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Abstract

The main components of the crisis management system of medical institutions were highlighted. Crisis situations will be understood as the inability of medical institutions to provide the population with medical services on time due to lack of various resources. As a result of catastrophes, natural disasters, armed conflicts, crisis situations arise when medical institutions are not able to fully provide the population with medical services, there is a lack of funding, human and material resources. Ukraine is no exception, as the armed conflict in the East in 2014 and Russia's full-scale invasion of Ukraine confirmed the lack of sufficient labor, logistical resources and financial support to provide quality medical care to the population. In such conditions, there is a need to develop tools, means of overcoming crisis situations in healthcare facilities. The aim of the article is to systematize the recommendations for Ukraine on the formation of a system of crisis management of healthcare facilities. Materials and methods of the research. The basis for the study were provided by private clinics for analysis documents of financial and economic reporting for the pre- and post-crisis periods, as well as scientific works of famous Ukrainian and foreign scientists. The research used methods of analysis, comparison, medical and statistical method and system. The result of the study was an analysis of the state of funding for healthcare facilities in Ukraine and a comparative analysis with the state of funding for such facilities in other developed countries such as Italy, Germany, Sweden, France. Conclusions. The main components of the system of anti-crisis management of medical institutions in crisis conditions are: effective leadership, which is provided by managers and management staff; human resources; equal access to basic medicines, vaccines and technologies of guaranteed quality, safety, efficiency; a functioning health information system has been established; financing of healthcare institutions and their financial protection in case of crisis; the process of providing quality, safe and efficient medical services with minimal expenditure of resources. In most European countries, the basic functions of healthcare management (prioritization, financing, service delivery, supply planning, quality control) are decentralized and carried out at the level of regional or local authorities, or regional health insurance funds or trusts
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国外医疗机构抗危机管理经验
重点介绍了医疗机构危机管理体系的主要组成部分。危机情况将被理解为医疗机构由于缺乏各种资源而无法及时向人民提供医疗服务。由于灾难、自然灾害、武装冲突和危机局势,医疗机构无法向人民充分提供医疗服务,缺乏资金、人力和物质资源。乌克兰也不例外,2014年东部的武装冲突和俄罗斯对乌克兰的全面入侵证实,乌克兰缺乏足够的劳动力、后勤资源和财政支持,无法向民众提供优质医疗服务。在这种情况下,有必要开发工具和手段来克服保健设施中的危机情况。文章的目的是系统化的建议,乌克兰对医疗设施的危机管理系统的形成。研究的材料和方法。这项研究的基础是由私人诊所提供的,用于分析危机前后时期的财政和经济报告文件以及乌克兰和外国著名科学家的科学著作。本研究采用了分析法、比较法、医学统计法和系统统计法。这项研究的结果是对乌克兰医疗保健设施的资金状况进行分析,并与意大利、德国、瑞典、法国等其他发达国家医疗保健设施的资金状况进行比较分析。结论。危机条件下医疗机构抗危机管理体系的主要组成部分是:有效的领导,由管理者和管理人员提供;人力资源;平等获得质量、安全、效率有保证的基本药品、疫苗和技术;建立了一个运作良好的卫生信息系统;为保健机构提供资金,并在发生危机时提供财务保护;以最少的资源支出提供优质、安全和高效的医疗服务的过程。在大多数欧洲国家,保健管理的基本职能(确定优先次序、筹资、提供服务、供应规划、质量控制)是分散的,由区域或地方当局或区域健康保险基金或信托机构执行
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