Measuring social responsibility towards employees in healthcare settings in Egypt and its interrelation to their job satisfaction.

IF 1.6 Q3 HEALTH POLICY & SERVICES Health Services Management Research Pub Date : 2024-05-01 Epub Date: 2023-01-28 DOI:10.1177/09514848231154754

Mohamed Abd-Rabou, Mona Ashry, Heba Elweshahi

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Abstract

Objectives: Developing a valid tool to measure perceived social responsibility (SR) practices towards employees and examining the impact of employee-centered SR considerations on the employees' job satisfaction.

Methods: A cross sectional survey of employees at three private hospitals was conducted. Data was collected using a self-administered questionnaire. It consists of baseline characteristics, structured SR measuring scale, job satisfaction questionnaire and Perception of Empowerment Instrument (PEI).

Results: The questionnaire developed to measure SR towards employees showed excellent internal consistency reliability (Cronbach's alpha is > 0.7). A considerable number of SR criteria were perceived as partially or fully met by the majority of studied employees except for rewarding, training activities, salary satisfaction and enhancement activities. Significant correlation was found between employees' job satisfaction and all domains of SR as well as employees' empowerment. Multiple linear regression analysis showed that significant predictors of employee's satisfaction are fulfillment of economic and social responsibility criteria as well as the level of perceived empowerment.

Conclusions: In healthcare industry in Egypt, fulfillment of the basis for SR is one of the predictors of achieving high job satisfaction. Extra-performance rewarding and career development should be looked at while managing human resources.

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衡量埃及医疗机构员工的社会责任及其与工作满意度的相互关系。

目标开发一种有效工具来衡量员工感知到的社会责任（SR）实践，并研究以员工为中心的社会责任考虑因素对员工工作满意度的影响：方法：对三家私立医院的员工进行了横断面调查。方法：对三家私立医院的员工进行了横断面调查，采用自填式问卷收集数据。它包括基线特征、结构化员工代表测量量表、工作满意度问卷和授权感知工具（PEI）：结果：为测量员工满意度而编制的问卷显示出良好的内部一致性可靠性（Cronbach's alpha > 0.7）。除奖励、培训活动、薪酬满意度和提升活动外，大多数被调查员工认为部分或完全满足了相当多的员工代表标准。研究发现，员工的工作满意度与员工满意度的所有领域以及员工的授权之间存在明显的相关性。多元线性回归分析表明，员工满意度的重要预测因素是经济和社会责任标准的履行情况以及感知到的授权水平：在埃及的医疗保健行业，履行社会责任的基础是实现高工作满意度的预测因素之一。在进行人力资源管理时，应关注额外绩效奖励和职业发展。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Health Services Management Research HEALTH POLICY & SERVICES-

CiteScore

4.00

自引率

4.80%

发文量

期刊介绍： Health Services Management Research (HSMR) is an authoritative international peer-reviewed journal which publishes theoretically and empirically rigorous research on questions of enduring interest to health-care organizations and systems throughout the world. Examining the real issues confronting health services management, it provides an independent view and cutting edge evidence-based research to guide policy-making and management decision-making. HSMR aims to be a forum serving an international community of academics and researchers on the one hand and healthcare managers, executives, policymakers and clinicians and all health professionals on the other. HSMR wants to make a substantial contribution to both research and managerial practice, with particular emphasis placed on publishing studies which offer actionable findings and on promoting knowledge mobilisation toward theoretical advances.