Knowledge Intensive Business Services (KIBS): bibliometric analysis and their different behaviors in the scientific literature

Abstract

This study analyzes scientific articles present in the databases Web of Science, Scopus and SciELO. Two hundred and thirty-five studies were examined, by using variations in bibliometrics. The main objective of this article is to analyze the set of studies that address the different behaviors Knowledge Intensive Business Services in the scientific literature. The results show a concentration of publications in the years 2005, 2010, 2012 and 2013, including the theme's interdisciplinary perspective. Most studies are quantitative and were published in the last five years. The first study was presented at an international conference in the year 2000. The most quoted authors were Hertog, Miles, and Muller. The set of publications examined presents two groups of behaviors: roles and attributes of Knowledge Intensive Business Services. This research aimed to analyze Knowledge Intensive Business Services over time and contribute to its expansion in Brazil.