The use of knowledge management practices by Brazilian startup companies

RAI Revista de Administra??o e Inova??o Pub Date : 2017-07-01 DOI:10.1016/j.rai.2017.05.005

Gustavo Dalmarco , Alisson Eduardo Maehler , Marcelo Trevisan , Janaina Mortari Schiavini

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引用次数: 40

Abstract

To be competitive in current knowledge economy, startup companies should effectively use available knowledge to implement their development strategies. Consequently, it is necessary to identify which knowledge management (KM) practices are used by startup companies. This paper aims to identify KM practices used to overcome critical factors of startups’ development in Brazil. It will be discussed the relation between the critical factors of startup development and the KM practices used. Interviews were conducted with startups established in business incubators in the southern region of Brazil. Results demonstrated that the main KM practices used to overcome critical factors of startup development – Opportunity Recognition, Entrepreneurial Commitment, Credibility and Sustainability – are related to company's internal knowledge. Internal knowledge is a company asset, which includes not only R&D activities but also its actions and routines. An important remark was that even though startups are not aware of KM practices, they have organized routines and standards aligned with current KM theories.

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巴西创业公司对知识管理实践的运用

创业公司要想在当今的知识经济中保持竞争力，就必须有效地利用现有的知识来实施自己的发展战略。因此，有必要确定创业公司使用哪些知识管理(KM)实践。本文旨在确定用于克服巴西创业公司发展的关键因素的知识管理实践。它将讨论创业发展的关键因素和使用的知识管理实践之间的关系。对在巴西南部地区的企业孵化器中成立的初创企业进行了采访。结果表明，用于克服创业发展关键因素(机会识别、创业承诺、信誉和可持续性)的主要知识管理实践与公司内部知识有关。内部知识是公司的资产，它不仅包括研发活动，还包括其行动和惯例。一个重要的评论是，即使创业公司不了解知识管理实践，他们也组织了与当前知识管理理论一致的惯例和标准。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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RAI Revista de Administra??o e Inova??o

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