Communicating with profoundly deaf patients

Abstract

This article aims to highlight the areas of care that need improving to support those who are profoundly deaf when attending their appointments. The author has also highlighted suggestions of what could be improved to allow the patient to feel valued but also for them to remain independent.

It became more apparent during the first initial lockdown that there were areas of care missing for these patients and work had been done to try and communicate effectively throughout but that was not always available.

The author has emphasized how communication can be provided effectively while maintaining PPE and social distancing, they have also acknowledged that it can be hard to have confidence in communication and also understanding what is required.

There is discussion around the need for family members and what role they play during the pandemic to help support professionals.