The case for change: aviation worker wellbeing during the COVID 19 pandemic, and the need for an integrated health and safety culture.

IF 2.4 3区 工程技术 Q2 ENGINEERING, INDUSTRIAL Cognition Technology & Work Pub Date : 2023-01-01 DOI:10.1007/s10111-022-00711-5
Joan Cahill, Paul Cullen, Keith Gaynor
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引用次数: 2

Abstract

The workplace is an important setting for health protection, health promotion and disease prevention. Currently, health and wellbeing approaches at an aviation organisational level are not addressing both human and safety needs. This issue has been intensified since the COVID 19 pandemic. This paper reports on the findings of a survey pertaining to aviation worker wellbeing and organisational approaches to managing wellbeing and mental health. The survey was administered at two different time periods during the COVID 19 pandemic (2020 and 2021). Collectively, feedback was obtained from over 3000 aviation workers. Survey feedback indicates that aviation workers are experiencing considerable challenges in relation to their health and wellbeing. These challenges are not being adequately addressed at an organisational level, which creates risk both from an individual and flight safety perspective. The descriptive findings of both surveys along with a regression analysis is used to make a principled case for augmenting the existing approach to managing aviation worker wellbeing (including mental health), at both an organisational and regulatory level. It is argued that aviation organisations, with the support of the regulator should implement a preventative, ethical and evidence-based strategy to managing wellbeing and mental health risk. Critically, aviation organisations need to advance and integrated health, wellbeing, and safety culture. This necessitates an alignment of human, business, and safety objectives, as articulated in concepts of corporate social responsibility (CSR) and responsible work. Critically, this approach depends on trust and the specification of appropriate protections, so that aviation workers feel safe to routinely report wellbeing levels and challenges, and their impact on operational safety.

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变革理由:2019冠状病毒病大流行期间航空工人的福祉,以及建立综合健康和安全文化的必要性。
工作场所是保护健康、促进健康和预防疾病的重要场所。目前,航空组织层面的健康和福利方法并没有同时满足人类和安全需求。自2019冠状病毒病大流行以来,这一问题愈演愈烈。本文报告了一项有关航空工人福利和管理福利和心理健康的组织方法的调查结果。该调查是在COVID - 19大流行期间的两个不同时间段(2020年和2021年)进行的。总共从3000多名航空工人那里获得了反馈。调查反馈表明,航空工作人员在健康和福祉方面面临着相当大的挑战。这些挑战没有在组织层面得到充分解决,这从个人和飞行安全的角度都带来了风险。这两项调查的描述性结果以及回归分析被用于在组织和监管层面加强管理航空工人福利(包括心理健康)的现有方法的原则性案例。有人认为,在监管机构的支持下,航空组织应该实施一项预防性、合乎道德和基于证据的战略,以管理福利和心理健康风险。至关重要的是,航空组织需要推进和整合健康、福利和安全文化。这就需要在企业社会责任(CSR)和负责任工作的概念中,将人、业务和安全目标结合起来。至关重要的是,这种方法依赖于信任和适当保护的规范,因此航空工作者可以安全地定期报告健康水平和挑战,以及它们对运营安全的影响。
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来源期刊
Cognition Technology & Work
Cognition Technology & Work ENGINEERING, INDUSTRIAL-
CiteScore
6.90
自引率
7.70%
发文量
26
审稿时长
>12 weeks
期刊介绍: Cognition, Technology & Work focuses on the practical issues of human interaction with technology within the context of work and, in particular, how human cognition affects, and is affected by, work and working conditions. The aim is to publish research that normally resides on the borderline between people, technology, and organisations. Including how people use information technology, how experience and expertise develop through work, and how incidents and accidents are due to the interaction between individual, technical and organisational factors. The target is thus the study of people at work from a cognitive systems engineering and socio-technical systems perspective. The most relevant working contexts of interest to CTW are those where the impact of modern technologies on people at work is particularly important for the users involved as well as for the effects on the environment and plants. Modern society has come to depend on the safe and efficient functioning of a multitude of technological systems as diverse as industrial production, transportation, communication, supply of energy, information and materials, health and finance.
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