Next-Gen Event Reporting Through Hero: A Surveillance System Designed for Culture Transformation and Improvement: A Surveillance System Designed for Culture Transformation and Improvement.
{"title":"Next-Gen Event Reporting Through Hero: A Surveillance System Designed for Culture Transformation and Improvement: A Surveillance System Designed for Culture Transformation and Improvement.","authors":"Eileen Kasda, Christine Robson, Lori Paine","doi":"10.1097/QMH.0000000000000429","DOIUrl":null,"url":null,"abstract":"After the influential 1999 Institute of Medicine Report, To Err Is Human, electronic patient safety event reporting systems became a popular means for health care organizations to identify and mitigate harm. Event reports are a critical data source in high-risk industries. However, current software-based reporting applications provide a poor user experience for both reporters and reviewers of events that lack necessary workflows and analytics to implement meaningful improvements.","PeriodicalId":20986,"journal":{"name":"Quality Management in Health Care","volume":null,"pages":null},"PeriodicalIF":1.2000,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Quality Management in Health Care","FirstCategoryId":"3","ListUrlMain":"https://doi.org/10.1097/QMH.0000000000000429","RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"HEALTH CARE SCIENCES & SERVICES","Score":null,"Total":0}
引用次数: 0
Abstract
After the influential 1999 Institute of Medicine Report, To Err Is Human, electronic patient safety event reporting systems became a popular means for health care organizations to identify and mitigate harm. Event reports are a critical data source in high-risk industries. However, current software-based reporting applications provide a poor user experience for both reporters and reviewers of events that lack necessary workflows and analytics to implement meaningful improvements.
期刊介绍:
Quality Management in Health Care (QMHC) is a peer-reviewed journal that provides a forum for our readers to explore the theoretical, technical, and strategic elements of health care quality management. The journal''s primary focus is on organizational structure and processes as these affect the quality of care and patient outcomes. In particular, it:
-Builds knowledge about the application of statistical tools, control charts, benchmarking, and other devices used in the ongoing monitoring and evaluation of care and of patient outcomes;
-Encourages research in and evaluation of the results of various organizational strategies designed to bring about quantifiable improvements in patient outcomes;
-Fosters the application of quality management science to patient care processes and clinical decision-making;
-Fosters cooperation and communication among health care providers, payers and regulators in their efforts to improve the quality of patient outcomes;
-Explores links among the various clinical, technical, administrative, and managerial disciplines involved in patient care, as well as the role and responsibilities of organizational governance in ongoing quality management.