Matrix support in specialized care backed by the care model for chronic conditions: evaluative research.

Francielle Renata Danielli Martins Marques, Grazieli Adrieli Rodrigues Pires, Vanessa Denardi Antoniassi Baldissera, Marcelle Paiano, Lígia Carreira, Maria Aparecida Salci
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Abstract

Objective: To analyze the matrix support for health teams in Specialized Outpatient Care, according to the Chronic Conditions Care Model.

Method: Qualitative evaluative research, conducted by the Chronic Conditions Care Model, carried out from February to July 2020. For data collection, interviews were carried out with 21 health professionals, assistance observation and document analysis of the service. Data were analyzed by data triangulation, with the aid of the MAXQDA software, respecting all ethical aspects.

Results: The matrix support provided approximation between Primary and Secondary Care; implemented case management and qualified comprehensive care for people with chronic conditions. Weaknesses in communication and understanding of the theoretical bases of matrix support were obstacles to the proper implementation of matrix strategies.

Final consideration: Matrix support for specialized health teams qualified the professional care given to people with chronic conditions treated at the service.

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由慢性病护理模式支持的专业护理中的矩阵支持:评价研究。
目的:分析慢性病护理模式下专科门诊卫生团队的矩阵支持。方法:定性评价研究,采用慢性疾病护理模型,于2020年2月至7月进行。为了收集数据,与21名保健专业人员进行了访谈,并对该服务进行了援助观察和文件分析。在尊重所有伦理方面的前提下,在MAXQDA软件的帮助下,通过数据三角测量分析数据。结果:矩阵支持在初级保健和二级保健之间提供近似;对慢性病患者实施病例管理和合格的综合护理。缺乏沟通和对矩阵支持理论基础的理解是正确实施矩阵战略的障碍。最后考虑:为专业保健小组提供的矩阵支持使在服务处接受治疗的慢性病患者获得的专业护理合格。
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来源期刊
CiteScore
1.70
自引率
0.00%
发文量
118
审稿时长
16 weeks
期刊介绍: A Escola de Enfermagem da Universidade Federal do Rio Grande do Sul edita e publica a Revista Gaúcha de Enfermagem para divulgar a produção científica da Enfermagem e áreas afins. Foi criada em 1976 e atualmente tem periodicidade trimestral.
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