Commentary: Improving Primary Care Through an Innovative Academic-Practice Partnership Including Baccalaureate Nursing Student-Based Telehealth Competencies.

THE SEVERE acute respiratory syndrome coronavirus-2 (SARS-CoV-2) pandemic lockdown limited in-person access to primary care for many underserved community members in a South Texas metropolitan area. A Federally Qualified Health Center (FQHC) expeditiously reengineered the provision of client care services to align with the Centers for Disease Control and Prevention (CDC) recommendations. Innovative solutions included call center expansion and curbside care to address acute health care needs. At this same time, a Bachelor of Science of Nursing (BSN) program was struggling to provide community health clinical experiences for senior-level students. The 2 entities mutually developed an innovative telehealth outreach campaign to address population health, safety, and wellness promotion needs. The purpose of this commentary is to share the academicpractice partners’ journey and lessons learned throughout the campaign design, implementation, and evaluation. Foundational structures and processes were aligned with the CDC social-ecological framework.1