Kimberlyann Sulmonte, Patricia Q Bourie, Kerry Carnevale, Lauren T S Clark, Bridgid G Joseph, Michelle Midura, Jane C Wandel, Marsha L Maurer
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Flexibility in a Crisis: How Strong Relational Coordination and Lean Literacy Helped Us Weather the COVID Storm.
Our city was significantly impacted by the initial COVID-19 outbreak in the United States. We describe how members of our Quality and Safety team were able to leverage skills in relational coordination and process improvement to respond to rapidly changing needs in a flexible and effective way.
期刊介绍：
Nursing Administration Quarterly (NAQ) is a peer-reviewed journal that provides nursing administrators with practical, up-to-date information on the effective management of nursing services in all health care settings. Published 4 times per year, each issue focuses on a selected topic providing an in depth look at the many aspects of nursing administration.
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