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Centralized Scheduling of Nursing Staff: A Rapid Review of the Literature. 护理人员的集中排班:文献快速回顾。
Q2 Nursing Pub Date : 2024-10-01 Epub Date: 2024-08-30 DOI: 10.1097/NAQ.0000000000000653
Lisa Morse, Hillary Duncan, Lynette V Apen, Karin Reese, Cecelia L Crawford

Background: Centralized scheduling of nursing professionals is regarded as an effective strategy for optimizing workforce allocation and mitigating critical staffing shortages. The aim of this review is to (1) determine the effect of centralized scheduling on unit productivity (ie, overtime, contract labor, and floating), time savings for managers, and staff perceptions and retention and (2) discuss current approaches in the implementation of centralized scheduling in inpatient hospital settings.

Methods: This rapid review of the evidence follows methodological guidance from the Cochrane Rapid Reviews Methods Group. Four electronic bibliographic databases were searched for research published from 2013 to 2023. A total of 446 articles were identified and screened, with a total of 12 articles included. Studies and reports were included if they addressed the operational question and were conducted in an inpatient hospital within the United States.

Results: Case study reports describe improved labor productivity (ie. less overtime and less contracted labor), more consistently balanced staffing of frontline nursing professionals, less staff reassignment (ie, floating), and increased satisfaction and time savings for managers after transitioning to a centralized scheduling model. These findings were consistent with a computational, experimental study that found centralized scheduling resulted in less labor costs and fewer undesirable shifts from the frontline nurse's point of view compared to decentralized scheduling.

背景:护理专业人员的集中排班被认为是优化劳动力分配和缓解严重人员短缺的有效策略。本综述旨在:(1)确定集中排班对科室生产率(即加班、合同工和浮动)、管理人员时间节约、员工认知和留任的影响;(2)讨论目前在医院住院环境中实施集中排班的方法:本次证据快速综述遵循 Cochrane 快速综述方法小组的方法指导。我们在四个电子文献数据库中检索了 2013 年至 2023 年间发表的研究文章。共确定和筛选了 446 篇文章,其中纳入了 12 篇文章。如果研究和报告解决了操作问题,并且是在美国的住院医院进行的,则被纳入:案例研究报告描述了在过渡到集中排班模式后,劳动生产率得到了提高(即加班时间减少,合同工减少),一线护理专业人员的配置更加均衡,人员调动减少(即浮动),管理人员的满意度提高并节省了时间。这些发现与一项计算、实验研究相一致,该研究发现,从一线护士的角度来看,集中排班与分散排班相比,减少了劳动力成本,减少了不受欢迎的班次。
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引用次数: 0
COVID-19 Stressors and Resilience Among Nurse Leaders. COVID-19 护士长的压力和复原力。
Q2 Nursing Pub Date : 2024-10-01 Epub Date: 2024-08-30 DOI: 10.1097/NAQ.0000000000000607
Aoyjai P Montgomery, Patricia A Patrician

The COVID-19 pandemic introduced many new stressors to nurses in general, yet little is known about COVID-19-related stressors and resilience among nursing leaders. The aims of this study were to explore (1) the COVID-19-related stressor and resilience by personal and work demographics, (2) the relationship between COVID-19 stressors and resilience, and (3) resilience strategies used by leaders and their recommendations to other nurse leaders. This descriptive, cross-sectional study employed an electronic survey to measure COVID-19-related stressors and resilience and included qualitative open-ended questions. A total of 57 nurse leaders responded to the survey. Nurse leaders who were female, African American, chief nurse executive or nursing director, and had more than 10 years of experience reported highest COVID-19 stress in most of subscales. Nurse leaders who were male, African American, chief nurse executive or nursing director, and had more than 10 years of experience reported highest resilience scores. Nurse leaders with higher resilience levels had lower levels of COVID-19 stress in all subscales. Nurse leaders reported the top 3 resilience strategies as (1) prayer and faith, (2) social support, and (3) self-care and the top 3 recommendations to other nurse leaders as (1) disconnect, (2) positive and creative thinking, and (3) self-care.

COVID-19 大流行给普通护士带来了许多新的压力源,但人们对护理领导者中与 COVID-19 相关的压力源和复原力却知之甚少。本研究旨在探讨:(1)与 COVID-19 相关的压力源以及个人和工作人口统计学方面的复原力;(2)COVID-19 压力源与复原力之间的关系;(3)领导者使用的复原力策略以及他们对其他护士领导者的建议。这项描述性横断面研究采用电子调查的方式来测量与 COVID-19 相关的压力源和复原力,并包含定性开放式问题。共有 57 名护士领导对调查做出了回应。女性、非裔美国人、护士长或护理主任、工作经验超过 10 年的护士长在大多数分量表中报告的 COVID-19 压力最高。男性、非裔美国人、护士长或护理主任、工作经验超过 10 年的护士长的抗压能力得分最高。抗压能力较强的护士长在所有分量表中的 COVID-19 压力水平都较低。护士长们报告的前 3 项抗压策略是:(1)祈祷和信仰;(2)社会支持;(3)自我保健;向其他护士长提出的前 3 项建议是:(1)断开联系;(2)积极和创造性思维;(3)自我保健。
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引用次数: 0
Empowering Night Shift Through Building a Stronger Foundation for Shared Governance. 通过为共同治理奠定更坚实的基础来增强夜班人员的能力。
Q2 Nursing Pub Date : 2024-10-01 Epub Date: 2024-08-30 DOI: 10.1097/NAQ.0000000000000658
Linda McIntyre, Rebecca Moss, Abigail Hebb

A 341-bed Magnet® designated facility expanded its shared governance structure by incorporating a night shift council. The formation of this council allowed for more robust communication and collaboration between disciplines among night shift staff while increasing engagement scores. The council has established many initiatives to support night shift staff that can be adapted for use by other hospitals and health systems interested in expanding their shared governance structure.

一家拥有 341 张床位的 Magnet® 指定医疗机构通过成立夜班委员会,扩大了共同治理结构。该理事会的成立使夜班员工之间的沟通和协作更加有力,同时提高了参与度。理事会制定了许多支持夜班员工的措施,可供其他有意扩展共同治理结构的医院和医疗系统借鉴。
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引用次数: 0
Nursing Leadership: Building a Culture of Collaboration. 护理领导力:建立协作文化。
Q2 Nursing Pub Date : 2024-10-01 Epub Date: 2024-08-30 DOI: 10.1097/NAQ.0000000000000656
K T Waxman
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引用次数: 0
More Than Just a Pain in the Back: Pain Among American Nurses and Its Relationship to Modifiable Work Factors and Work Performance. 不仅仅是背痛:美国护士的疼痛及其与可改变的工作因素和工作表现的关系。
Q2 Nursing Pub Date : 2024-10-01 Epub Date: 2024-08-30 DOI: 10.1097/NAQ.0000000000000623
Jessica G Rainbow, Kerry Chou, Claire Bethel, Janet Rothers, Maria A Sans-Fuentes, Katherine M Dudding

Nursing is a profession with high rates of workplace injuries, hazards, and turnover. Improving the health and safety of nurses at work is vital to retain and grow the workforce to meet future demands. The purpose of this study was to describe the breadth of pain among American nurses and explore the relationships between this pain and modifiable work factors and perceived work performance. We used a cross-sectional descriptive design of 2312 nurses from across the United States. Nurses completed a survey containing questions about demographics, the presence of pain in the past week, the number of pain sites, pain locations, severity, and the impact on work performance. The median number of pain locations reported was 2, back pain was the most reported pain site, and average pain severity ranged from 4 to 5. Significant modifiable work factors associated with pain were average patient load and shift length. Many participants indicated that their pain impacted work performance, while a smaller proportion acknowledged that their pain impacted patient care. Pain among nurses spans multiple locations, is moderately severe, and impacts work performance. Addressing related modifiable work factors may decrease pain and the impact on the health, safety, and work performance of the nursing workforce.

护士是一个工伤率、危险率和离职率都很高的职业。改善护士的健康和工作安全对留住和壮大护士队伍以满足未来需求至关重要。本研究旨在描述美国护士的疼痛程度,并探讨这种疼痛与可改变的工作因素和感知工作绩效之间的关系。我们对全美 2312 名护士进行了横截面描述性设计。护士们填写了一份调查问卷,其中包含有关人口统计学、过去一周是否出现疼痛、疼痛部位数量、疼痛位置、严重程度以及对工作表现的影响等问题。报告的疼痛部位数量中位数为 2 个,背部疼痛是报告最多的疼痛部位,平均疼痛严重程度为 4 至 5 级。与疼痛相关的重要可调整工作因素是病人平均工作量和轮班时间。许多参与者表示,他们的疼痛影响了工作表现,而一小部分人承认他们的疼痛影响了病人护理。护士的疼痛跨越多个部位,属于中度严重疼痛,会影响工作表现。解决相关可改变的工作因素可能会减少疼痛以及对护理人员健康、安全和工作表现的影响。
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引用次数: 0
Exploring Determinants of Nurse Retention: The Influence of Personal and Professional Values, and Work Environment in Predicting Intent to Leave. 探索护士留任的决定因素:个人和职业价值观以及工作环境对预测离职意向的影响。
Q2 Nursing Pub Date : 2024-10-01 Epub Date: 2024-08-30 DOI: 10.1097/NAQ.0000000000000654
Kristin Rothbart, Jessica Leddy, Colleen M Brady, Donna K Kruse, Rachelle J Lancaster

Nurse retention remains a pivotal issue, necessitating urgent strategies aimed at the recruitment and retention of highly qualified nurses. However, there is limited knowledge regarding the influence of nurses' personal and professional values, along with work environment, on predicting intent to leave an organization. Utilizing a secondary analysis approach, this study employed logistic regression to predict intent to leave among registered nurses (n = 671) using results from the Short Schwartz's Value Survey, the Nurses Professional Values Scale-3, and the Practice Environment Scale of the Nursing Work Index. Regression analysis indicates that the work environment including "Participation in Hospital Affairs" (B = -.665, odds ratio = .514), "Nurse Manager Ability, Leadership, and Support" (B = -.448, odds ratio = .639), and "Staffing and Resource Adequacy" (B = -.589, odds ratio = .555) are significant predictors of nurses' intentions to leave. Establishing and maintaining supportive work environments is essential for retention, highlighting the importance of effective leadership.

护士的留用仍然是一个关键问题,需要采取紧急战略来招聘和留用高素质的护士。然而,关于护士的个人和职业价值观以及工作环境对预测离职意向的影响,目前所知有限。本研究采用二次分析方法,利用简短施瓦茨价值观调查(Short Schwartz's Value Survey)、护士职业价值观量表-3(Nurses Professional Values Scale-3)和护理工作指数实践环境量表(Practice Environment Scale of the Nursing Work Index)的结果,采用逻辑回归法预测注册护士(n = 671)的离职意向。回归分析表明,包括 "参与医院事务"(B=-.665,几率比=.514)、"护士长能力、领导力和支持"(B=-.448,几率比=.639)和 "人员配备和资源充足性"(B=-.589,几率比=.555)在内的工作环境是护士离职意向的重要预测因素。建立和维持支持性的工作环境对留住人才至关重要,这也凸显了有效领导的重要性。
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引用次数: 0
Beyond the Basics: Partnerships and Innovations for Empowerment to Address Workplace Violence, a Call to Action. 超越基础:行动呼吁书》(Beyond the Basics: Partnerships and Innovations for Empowerment to Address Workplace Violence)。
Q2 Nursing Pub Date : 2024-10-01 Epub Date: 2024-08-30 DOI: 10.1097/NAQ.0000000000000624
Alaina Tellson, Penny Huddleston, Kristine Powell, Remy Tolentino, Walter Cassity, Stephen Weller, Barbara Vaughn

Workplace violence (WPV) has become a crisis for health care workers, with a significant increase in violent events taking place in health care settings across the nation. Health care organizations should develop a comprehensive WPV program that includes recognition, management, and reporting of all types of WPV. A large health care system developed strategies and a program to address WPV. The health care system believes that a safe and respectful work environment is foundational to the goal of zero preventable harm. The "Safety in the Workplace" initiative was designed to raise awareness of concerning behaviors and to offer tools and resources for identifying, responding to, and reporting incidents of violence, aggression, or disruptive behaviors of WPV. During a 6-month pilot of a WPV bundle, there was a 44% reduction in physical violence reports and a 44% reduction in reported incidents of WPV. From June 2020 to June 2021, there was a 10% decrease in WPV overall.

工作场所暴力 (WPV) 已成为医护人员面临的危机,全国各地医护场所发生的暴力事件显著增加。医疗机构应制定全面的 WPV 计划,包括识别、管理和报告所有类型的 WPV。一家大型医疗保健系统制定了应对 WPV 的策略和计划。该医疗保健系统认为,一个安全且相互尊重的工作环境是实现零可预防伤害目标的基础。工作场所安全 "倡议旨在提高人们对相关行为的认识,并提供用于识别、应对和报告 WPV 暴力、攻击或破坏性行为事件的工具和资源。在为期 6 个月的 WPV 套件试点期间,身体暴力报告减少了 44%,WPV 事件报告减少了 44%。从 2020 年 6 月到 2021 年 6 月,WPV 总体下降了 10%。
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引用次数: 0
Advancing the Art and Science of Professional Nursing Practice With the Virtually Integrated CareSM Model. 以虚拟综合护理SM 模式推进专业护理实践的艺术与科学。
Q2 Nursing Pub Date : 2024-10-01 Epub Date: 2024-08-30 DOI: 10.1097/NAQ.0000000000000609
Keeley Harmon, Mia Kaufman, Diane Murphy, Shawna Gunn, Missie Altree, Jordan Tremper

The purpose of this article is to share the transformative vision of 2 nurse executives and how this vision paved the way for the development of a revolutionary model that changed care delivery. The CommonSpirit Health Virtually Integrated Care Team operationalized the vision by leveraging technology to develop a team-based care model that seamlessly integrates a virtual nurse as part of the care team. This article will discuss the spark that created the impetus for the creation of this metamorphic, interprofessional care delivery model and how this model unburdens the workload of the nurses to idealize the art and science of professional nursing practice.

本文旨在分享两位护士主管的变革性愿景,以及这一愿景如何为开发改变护理服务的革命性模式铺平道路。CommonSpirit Health 虚拟综合护理团队利用技术开发了一种基于团队的护理模式,将虚拟护士无缝整合为护理团队的一部分,从而实现了这一愿景。本文将讨论推动创建这种跨专业护理服务模式的火花,以及这种模式如何减轻护士的工作量,使专业护理实践的艺术和科学理想化。
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引用次数: 0
Real-Time Workload Assessment to Enhance Performance. 实时工作量评估以提高性能。
Q2 Nursing Pub Date : 2024-10-01 Epub Date: 2024-08-30 DOI: 10.1097/NAQ.0000000000000646
Mary Lindsay

Workforce shortages, increasing costs, decreased reimbursement, and focus on quality outcomes are crucial issues for health care leaders. To remain competitive, profitable, and productive, health care organizations need to provide structure, a safe working environment, and an acceptable leader workload to guarantee effective leader performance. Poorly designed work environments and interfaces can increase workload resulting in decreased performance and satisfaction. Excessive workload has led to reduced job satisfaction, productivity, and resilience. Due to leadership turnover and vacancy rates, leader workload was perceived to be unreasonable in the respiratory therapy (RT) department of an academic medical institution in central North Carolina. The aim of this quality initiative was to explore the workload of health care leaders in the RT department to identify the factors that influenced workload as well as implement strategies to decrease perceived workload. A workload assessment was performed, which identified inefficiencies and opportunities to partner with ancillary departments to align the workload with appropriate clinical teams. The redistribution of workload provided alignment, top of scope practice, and improved satisfaction among the RT department leaders. This article identifies the strategies utilized which can be translated to other institutions.

劳动力短缺、成本增加、报销减少以及对质量成果的关注是医疗保健领导者面临的关键问题。为了保持竞争力、盈利能力和生产力,医疗机构需要提供结构、安全的工作环境和可接受的领导者工作量,以保证领导者的有效绩效。设计不当的工作环境和界面会增加工作量,导致绩效和满意度下降。过重的工作量会导致工作满意度、生产率和应变能力下降。由于领导层的更替和空缺率,北卡罗来纳州中部一家学术医疗机构的呼吸治疗(RT)部门认为领导者的工作量不合理。这项质量计划的目的是探讨呼吸治疗部医护领导的工作量,以确定影响工作量的因素,并实施减少感知工作量的策略。对工作量进行评估后,发现了效率低下的问题以及与辅助部门合作的机会,从而将工作量与适当的临床团队相协调。工作量的重新分配提供了调整、顶层实践的机会,并提高了 RT 部门领导的满意度。本文介绍了可应用于其他机构的策略。
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引用次数: 0
Clinician Wellbeing and Mental Health Assessment Across Two Acute Care Hospitals During the COVID-19 Pandemic. 在 COVID-19 大流行期间,两家急症护理医院的临床医生福利和心理健康评估。
Q2 Nursing Pub Date : 2024-10-01 Epub Date: 2024-08-30 DOI: 10.1097/NAQ.0000000000000645
Roberta Kaplow, Polly Willis, Dinah Steele, Julie Swann, Nancye R Feistritzer

Objective: The purposes of this study were to determine whether positive work environments affect clinician wellbeing and mental health, and to identify participants' priority interventions to improve clinician wellbeing. This study was designed to determine the potential benefit of modifying the aforementioned factors for clinicians and hospitals to impact positive patient outcomes.

Background: The SARS-CoV-2 virus pandemic has become one of the leading causes of death in the United States and worldwide, and has exacerbated widespread burnout among health care professionals. This has resulted in negative collateral implications for the stability of the clinician workforce. A Clinician Wellbeing study (CWS) was launched in two Magnet®-designated hospitals in the southeast. The CWS was part of a multi-site collaborative research project led by the Center for Health Outcomes and Policy Research (CHOPR) at the University of Pennsylvania School of Nursing.

Method: A cross-sectional observational study design was implemented. Data were collected through anonymous surveys of 708 registered nurses (RNs) and advanced practice providers (APPs) working in two Magnet hospitals in the southeastern United States. Each participant completed 8 surveys.

Results: Clinicians' self-reported level of burnout was higher for both RNs and APPs at Emory University Hospital than Emory Saint Joseph's Hospital including intent to leave and dissatisfaction with their jobs. RNs and APPs self-reported their overall health to be good or excellent and they reported sleep quality as fair. Both groups in both hospitals indicated that they experienced anxiety, depression, and stress. The APPs reported a higher percent that their work did not leave enough time for personal and family life. Data also indicated that the primary work environment concern was related to inadequate nurse staffing.

Conclusions: The data illuminated opportunities for the two hospitals to employ continuous improvement interventions to positively transform the work environment.

研究目的本研究的目的是确定积极的工作环境是否会影响临床医生的身心健康,并确定参与者为改善临床医生身心健康而优先采取的干预措施。本研究旨在确定改变上述因素对临床医生和医院的潜在益处,从而对患者产生积极的影响:背景:SARS-CoV-2 病毒大流行已成为美国乃至全球的主要死因之一,并加剧了医护人员普遍的职业倦怠。这对临床医生队伍的稳定性造成了负面的连带影响。在美国东南部的两家 Magnet® 指定医院开展了一项临床医生福利研究(CWS)。该研究是宾夕法尼亚大学护理学院健康结果与政策研究中心(CHOPR)领导的多站点合作研究项目的一部分:方法:采用横断面观察研究设计。通过对在美国东南部两家磁性医院工作的 708 名注册护士(RN)和高级医疗服务提供者(APP)进行匿名调查收集数据。每位参与者填写了 8 份调查问卷:埃默里大学医院的注册护士和高级护理人员自我报告的职业倦怠程度高于埃默里圣约瑟夫医院,包括离职意向和对工作的不满。护士和助产士自我报告的总体健康状况为良好或极佳,他们报告的睡眠质量为一般。两家医院的两组人员都表示他们经历过焦虑、抑郁和压力。住院医师报告说他们的工作没有给个人和家庭生活留出足够时间的比例较高。数据还显示,工作环境的主要问题与护士人手不足有关:数据表明,两家医院有机会采取持续改进措施,积极改变工作环境。
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引用次数: 0
期刊
Nursing Administration Quarterly
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