组织文化、组织结构和领导因素对中小企业数字化转型的贡献:一种混合方法研究。

IF 2.4 3区 工程技术 Q2 ENGINEERING, INDUSTRIAL Cognition Technology & Work Pub Date : 2023-01-01 DOI:10.1007/s10111-022-00714-2
Bernardo Henrique Leso, Marcelo Nogueira Cortimiglia, Antonio Ghezzi
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引用次数: 14

摘要

对于公司如何应对数字化转型的商业模式的稀缺文献,本工作探讨了中小型企业(SME)的数字化转型(DT)过程,调查了组织文化、结构和领导力如何影响它。虽然这三个因素被认为是促进DT的重要组成部分,但它们如何运作以及它们如何相互关联仍然不是非常明确的问题,需要深入研究。本研究采用混合方法,遵循探索性顺序设计。首先,根据专家访谈收集的定性数据建立概念模型,并通过扎根理论进行分析。这个阶段揭示了25个关于文化、结构和领导力的一级概念,进一步组织成6个结构和假设路径。然后,以192家中小企业为样本,采用探索性因子分析和PLS-SEM对结构模型进行了测量和验证。因此,我们的研究提供了强大而及时的研究,其概念模型浓缩了一个未来研究可以受益的知识语料库,并提供了关于这些因素在中小企业背景下如何以及在多大程度上相互关联的统计外推;此外,考虑到中小企业传统的资源稀缺和缺乏灵活性,它为面临DT的管理者提供了方向和指导,需要了解他们应该意识到的组织因素,将精力集中在哪里,期望得到什么结果。从大规模的角度来看,本研究对中小企业发挥主要经济和社会作用的许多国家作出了有影响力的贡献。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

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The contribution of organizational culture, structure, and leadership factors in the digital transformation of SMEs: a mixed-methods approach.

Contributing to the scarce literature on how companies can deal with their business model of digital transition, this work explores the digital transformation (DT) process in small and medium enterprises (SME), investigating how organizational culture, structure, and leadership influence it. While such three factors are deemed essential components to facilitate DT, how they operate and how they relate to each other are still not very well-defined issues in need of in-depth investigation. This study employed a mixed-methods approach, following an exploratory sequential design. First, a conceptual model was developed based on qualitative data collected from expert interviews and analyzed through grounded theory. This stage uncovered 25 first-order concepts about culture, structure, and leadership, further organized into 6 constructs and hypothesis paths. Then, with a sample of 192 SMEs, the structural model was measured and validated using exploratory factor analysis and PLS-SEM. As a result, our study offers robust and timely research, whose conceptual model condenses a knowledge corpus that future research can benefit from, and it provides statistical extrapolations about how and how much those factors relate to each other in SME context; moreover, given the traditional scarce resources and lack of flexibility in SMEs, it provides orientation and guidelines to managers facing DT and needing to understand the organizational factors they should be aware of, where to focus energy, and what to expect as results. From a large-scale perspective, this study carries an impactful contribution to the many countries where SMEs play a major economic and social role.

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来源期刊
Cognition Technology & Work
Cognition Technology & Work ENGINEERING, INDUSTRIAL-
CiteScore
6.90
自引率
7.70%
发文量
26
审稿时长
>12 weeks
期刊介绍: Cognition, Technology & Work focuses on the practical issues of human interaction with technology within the context of work and, in particular, how human cognition affects, and is affected by, work and working conditions. The aim is to publish research that normally resides on the borderline between people, technology, and organisations. Including how people use information technology, how experience and expertise develop through work, and how incidents and accidents are due to the interaction between individual, technical and organisational factors. The target is thus the study of people at work from a cognitive systems engineering and socio-technical systems perspective. The most relevant working contexts of interest to CTW are those where the impact of modern technologies on people at work is particularly important for the users involved as well as for the effects on the environment and plants. Modern society has come to depend on the safe and efficient functioning of a multitude of technological systems as diverse as industrial production, transportation, communication, supply of energy, information and materials, health and finance.
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