门户信息整合与所有权错位:以旅游业为例

Fredric Landqvist, D. Stenmark
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引用次数: 5

摘要

信息门户应该向预定的目标群体提供相关和及时的信息。然而,一个挑战是门户本身不具有完全的信息所有权,而是依赖于其子域的内容。较差的信息质量严重降低了门户的实际价值,本文描述的案例说明了这个问题。瑞典旅游理事会提供了一个互联网门户网站,旨在成为瑞典大量旅游产品的最简单接入点。它可以被看作是一组信息服务,试图在旅游业中特定于业务的门户的几个子集之上提供一个简单的分类法。站点的三阶段演进揭示了门户信息管理中的核心问题,即内容提供过程中的信息所有权和明确的业务角色。
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Portal Information Integration and Ownership Misfits: A Case Study in a Tourism Setting
Information portals are supposed to provide relevant and timely information to an intended target group. A challenge, however, is that the portal in it self does not have full information ownership, but relies on the content of its sub-domains. Poor information quality severely decreases the actual value of a portal, and the case described in this paper illustrates this problem. The Swedish Travel & Tourism Council provides an Internet portal that aims at being the easiest access point to the vast tourism offerings in Sweden. It could be seen as set of information services that tries to provide a simple taxonomy on top of several sub-sets of business-specific portals within tourism. The three-phase evolution of the site unmasks the core problem in portal information management, namely information ownership and clear business roles in the content provision process.
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