组织承诺与rsi护理质量的关系

A. Muhith, Indira Yulias Wihannusa, Siti Nur Hasina, Imamatul Faizah, R. Sari
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引用次数: 0

摘要

背景:良好的服务质量不仅衡量设施的豪华,而且从员工的行为和行为上应该体现出高度的专业性和承诺。目的:本研究的目的是确定组织承诺与RSI患者住院病房护理服务质量的关系。方法:本研究采用横断面法。RSI住院室的所有护士人数为Sakinah Mojokerto,她说85名护士。本研究采用的技术抽样为总抽样,共抽样85人。数据来源采用了通过问卷调查获得的原始数据。数据分析采用Spearman秩检验。结果:RSI患者Sakinah Mojokerto住院病房的组织承诺几乎全部(76.5%)属于高组织承诺范畴。在Sakinah Mojokerto住院医院,RSI的护理质量(护理标准和专业表现标准护士)几乎完全被列入良好类别。Spearman Rank检验的统计量为显著性水平(0.05),相关值为0.000(< 0.05),说明在RSI患者Sakinah Mojokerto的住院病房,组织承诺与护理质量(护理标准和护士专业绩效标准)存在相关性。结论:医院作为卫生服务机构的任务是提高护理卫生服务实践的技能、速度、便利性和准确性,提高提供服务的责任感,从而保持对组织的承诺。
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ORGANIZATIONAL COMMITMENT WITH QUALITY OF NURSING IN THE RSI SAKINAH MOJOKERTO
Background: Good service quality not only measures the luxury of the facility, but from employee behavior and behavior should reflect high professionalism and commitment. Objectives: The purpose of this study was to determine the relationship between Organizational Commitment with Quality of Nursing Service in Inpatient Room of the RSI Sakinah Mojokerto. Methods: This research used Cross Sectional approach. The population of all nurses in the Inpatient Room of the RSI Sakinah Mojokerto, who spoke 85 nurses. Technique Sampling used in this study was Total Sampling and obtained by sample counted 85 respondents. The data source used the primary data obtained through the questionnaire. Data analysis was using the Spearman Rank Test. Results: The results of this study were obtained almost entirely (76.5%) Organizational Commitment in Inpatient Room of RSI Sakinah Mojokerto included in the category of High Organizational Commitment. Nursing Care Quality (Nursing Care Standards and Professional Performance Standards Nurses) at the RSI Sakinah Mojokerto Inpatient Hospital RSI was almost entirely included in the good category. The result of Spearman Rank test statistic with sig level (.05), got correlation value .000 (<  .05) meaning that there was a correlation of Organization Commitment with Nursing Care Quality (Nursing Care Standard and Professional Performance Standard of Nurse) at Inpatient Room of the RSI Sakinah Mojokerto. Conclusion: The task of the hospital as a health service institution was to improve the skills, speed, ease and accuracy in conducting the practice of nursing health services and more responsible in providing services so as to maintain commitment to the organization.
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