Application of the AHP Method in Prioritizing the Criteria for the Selection of Calibration Services Provider

Choosing the best instruments, measurement techniques and the most qualified service provider is of paramount importance for an equipment calibration service. For the definition of the most qualified company, selection criteria and weights related to the criteria will be used. Thus, the main objective of this work is to choose the best service provider, that is, the most qualified to perform the calibration services of medical and hospital equipment, considering the listed criteria. The method used was AHP (Analytic Hierarchy Process). It makes it possible to prioritize, give weight and validate the consistency of the evaluation criteria (considering the importance and relevance). As a result, the validation of the criteria weights was obtained. The company that obtained the best score was the company hired for the service.