Bima Kurniawan, S. Istiqomah
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摘要

本研究旨在探讨企业社会责任(CSR)对酒店行业员工敬业度中介的意义性和同情心的影响。本研究对象为泗水市三星级、四星级和五星级酒店的员工。样本为209名员工,采用有目的抽样的方式,通过在线问卷收集。在SmartPLS 3软件的帮助下,使用PLS-SEM分析数据。结果显示,企业社会责任正向影响员工敬业度、意义感和同情心。意义性正向影响员工敬业度,并中介企业社会责任对员工敬业度的影响。然而,同情心不影响员工敬业度,也没有中介企业社会责任对员工敬业度的影响。企业社会责任是一种附加值,可以持续保持员工的敬业度和幸福感。因此,企业社会责任需要嵌入到公司的工作文化和长期战略观点中。关键词:同情心;企业社会责任;员工敬业度
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PENGARUH CSR PADA KETERIKATAN KERJA: APAKAH KEBERMAKNAAN DAN COMPASSION BERPERAN?
This study aims to identify the effect of Corporate Social Responsibility (CSR) on employee engagement mediated meaningfulness and compassion in the hotel industry. The population of this research is employees of 3, 4, and 5-star hotels in Surakarta City. The sample was 209 employees collected through an online questionnaire using purposive sampling. Data were analyzed using PLS-SEM with the help of SmartPLS 3 software. The results showed that CSR positively affected employee engagement, meaningfulness, and compassion. Meaningfulness positively affected employee engagement and mediated the effect of CSR on employee engagement. However, compassion did not affect employee engagement and did not mediate the effect of CSR on employee engagement. CSR is an added value that sustainably maintains employee engagement and well-being. Therefore, CSR needs to be embedded in the company's work culture and long-term strategic view. Keywords: compassion, corporate social responsibility, employee engagement, meaningfulness
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