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引用次数: 11

摘要

本文探讨了心理学、心理特征及其在古典营销和数字营销中的相关性等定义。定义了在虚拟环境中商品搜索和订购过程中,心理特征在人类行为中的作用。作者研究了在资源有限的情况下,社交网络作为获取互联网用户信息的主要渠道的潜力。本文分析了社交网络参与者档案作为登记在其中的消费者心理数据的主要渠道可能产生的适应性。作者提出了一种公司网站(拥有买家个人账户的在线商店)和社交网络之间的互动机制。它基于从用户那里获得的包含心理特征的个人数据的整合。作者对消费者意见进行了定量研究,从心理特征方面反映了社交网络用户完成的问卷数据的可靠程度。估计用户在社交网络档案中填写有关自己的可靠数据的准备程度,这些数据构成了用户的心理数据。研究了有限资源条件下消费者与网络零售商合作的准备程度。本文根据作者提出的互动机制,研究了在社交网络中拥有个人资料的消费者与网络零售商合作的意愿。
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Methodics of research of consumers psychographic characteristics in the Internet
Authors in the paper consider such definitions as a psychography, psychographic characteristics and their correlation in classical and digital marketing. The role of psychographic characteristics in human behavior in the process of goods search and ordering in a virtual environment is defined. The authors studied the potential of social networks as the main channel for obtaining information about Internet users in conditions of limited resources. The paper analyzes the possible adaptation of the social network participant profile's, as the main channel of psychographic data on consumers, which are registered in them. The authors proposed a mechanism for interaction between the websites of companies (online stores that have a personal account of the buyer) and social networks. It based on the integration of personal data containing psychographic characteristics obtained from users. The authors conducted a quantitative research of consumer opinion, reflecting the degree of reliability of the completed questionnaire data by users of social networks in terms of psychographic characteristics. The readiness of users to fill reliably data about themselves in a social network profile that form a user's psychographic data is estimated. The degree of readiness of consumers for cooperation with Online-retailers under conditions of limited resources is studied. The paper studied the readiness of consumers with a profile in social networks, to cooperate with Online-retailers according to the mechanism of interaction proposed by the authors.
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