What Community College Management Practices Are Effective in Promoting Student Success? A Study of High- and Low-Impact Institutions.

Funding for this study was generously provided by Lumina Foundation for Education as part of the Achieving the Dream: Community Colleges Count initiative. (For more information, see http://www.achievingthedream.org.) The study was conducted in partnership with the Florida Department of Education’s Division of Community Colleges and Workforce Education. The author would like to thank David Armstrong and Pat Windham of the Florida Department of Education for sharing the data used to select colleges for field research and encouraging these colleges to take part. Thanks also to the administrators, faculty, staff, and students at the six anonymous Florida community colleges who participated in the field study for their hospitality and openness to discussing their policies and practices and the impact on student success. The other members of the CCRC research team were Thomas Bailey, Peter Crosta, Timothy Leinbach, James Marshall, Andrea Soonachan, and Michelle Van Noy.