埃塞俄比亚公立医院组织文化对组织承诺的影响

Zerihun Kinde, Navjot Kaur
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摘要

摘要本研究旨在探讨亚的斯亚贝巴公立医院组织文化对组织承诺的影响。采用结构化问卷收集数据。本研究采用组织文化指数和组织承诺问卷分别测量自变量和因变量。收集的数据用SPSS version 20进行统计分析。通过分层和简单随机抽样的方法,从10800名调查对象中抽取405名调查对象。发放问卷405份,回收365份,有效问卷305份,回复率90.12%。研究发现,科层制组织文化是埃塞俄比亚首都亚的斯亚贝巴公立医院最主要的文化类型。组织承诺调查分析表明,情感承诺和规范性承诺水平较低,而持续承诺水平中等。相关分析表明,创新支持文化与组织承诺之间存在显著的正相关关系。最后,建议亚的斯亚贝巴公立医院更加重视改善创新和支持文化,而不是官僚文化,后者对员工承诺没有显著影响。关键词:官僚文化,组织承诺,公立医院
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THE EFFECT OF ORGANIZATIONAL CULTURE ON ORGANIZATIONAL COMMITMENT IN PUBLIC HOSPITALS IN ETHIOPIA
ABSTRACT The purpose of this study was to examine the effect of organizational culture on organizational commitment at public hospitals in Addis Ababa. Structured questionnaires were used for collecting data. Organizational Culture Index and Organizational Commitment Questionnaire instruments were used to measure the independent and dependent variables of the study respectively. The gathered data was statistically analyzed with SPSS version 20. Sample of 405 respondents were chosen from the target population of 10800 through stratified and simple random sampling techniques. Out of the 405 questionnaires distributed, 365 copies were returned and 305 copies (90.12% response rate) were valid and used for analysis. The study revealed that bureaucratic organizational culture was the most dominant culture type prevailing at public hospital in Addis Ababa, Ethiopia. The analysis of organizational commitment survey showed that the level of affective and normative commitment was low, whereas the level of continuance commitment was moderate. The correlation analysis suggested that the relation between innovative and supportive culture with organizational commitment was positive and significant. Finally, public hospitals in Addis Ababa are recommended to give more emphasis on improving the innovative and supportive culture instead of bureaucratic culture as the later showed no significant effect on employee commitment. Keywords: bureaucratic culture, organizational commitment, public hospitals
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