探讨新冠肺炎大流行期间护士压力管理与组织承诺的关系,并在沟通技能培训中的中介作用

Abbas Sabet, Omid Jabari, S. Alipour, Mohammad Sabet
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引用次数: 3

摘要

目的:护理是一项具有挑战性和压力的工作,医疗机构的管理者应该管理护士在2019冠状病毒病危机期间所产生的压力。本研究以沟通技巧训练为中介,探讨压力管理与护士组织承诺的关系。方法:采用分层随机抽样方法抽取1399年霍尔木兹干省Bastak市法拉比医院108名管理人员和护士为描述性相关研究的统计人群。数据收集工具是研究者制作的问卷。采用SPSS软件对推论部分数据进行分析,采用LISREL 8.8软件对路径系数进行拟合。结果:压力管理对护士组织承诺有显著的正向影响。通径系数(0.19)和显著性系数(2.92)证实了这一关系。此外,沟通技巧训练作为中介变量,在压力管理与护士组织承诺之间产生了显著的正向关系。由此,压力管理与沟通技巧训练之间的关系得到路径系数(0.5)和显著性系数(6.46)的证实。沟通技巧培训与护士组织承诺之间存在路径系数(0.66)和显著性系数(10.01)的关系。该关系具有最高的通径和显著性系数。结论:研究结果表明,由于新冠肺炎危机,压力管理和沟通技巧培训有助于提高所有员工,特别是护士的工作效率和绩效,并影响他们在医院的组织承诺。
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Investigating the relationship between stress management and organizational commitment among nurses during Covid-19 pandemic, with the mediating role of communication skills training
Aim: Nursing is one of the challenging and stressful jobs that the managers of healthcare organizations should manage the created stress the commitment of the nurses during Covid 19 crisis. In this study, we investigated the relationship between stress management and nurses' organizational commitment with the mediating role of communication skills training. Methods: The statistical population of this descriptive-correlational study includes 108 managers and nurses of Farabi Hospital in Bastak city in Hormozgan province during 1399 who were selected by stratified random sampling method. The data collection tool is a researcher-made questionnaire. SPSS software was used to analyze the data in the inferential section and LISREL 8.8 software was used to fit the path coefficient. Results: The results showed that stress management has a positive and significant relationship with nurses' organizational commitment. This relationship was confirmed by path coefficient (0.19) and significance coefficient (2.92). Also, communication skills training as a mediating variable has created a positive and significant relationship between stress management and nurses' organizational commitment. In this way, the relationship between stress management and communication skills training with path coefficient (0.5) and significance coefficient (6.46) was confirmed. Furthermore, the relationship between communication skills training and nurses' organizational commitment with path coefficient (0.66) and significance coefficient (10.01) was confirmed. This relationship has the highest path and significance coefficient. Conclusion : Findings show that due to the Covid-19 crisis, stress management and communication skills training can help improve the productivity and performance of all staff, especially nurses, and affect their organizational commitment in the hospital.
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