语音拨号——第一个基于语音识别的电话服务送到客户家中

G.J. Vysotsky
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引用次数: 3

摘要

本文概述了NYNEX语音拨号服务-首次将基于语音识别的技术引入住宅和商业客户的大众市场。这是一种基于网络的服务,它允许打电话者通过简单地说出他们想要联系的人或地方的名字来打电话。VoiceDialing兼容Touch Tone和rotary服务,并且可以在所有现有的电话机上工作。本文重点研究了网络架构、用户界面和语音识别问题。
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VoiceDialing-the first speech recognition based telephone service delivered to customer's home
The paper is an overview of NYNEX VoiceDialing service-a first introduction of speech recognition based technology to the mass market of residential and business customers. It is a network based service which allows telephone callers to make calls by simply saying the name of the person or place they wish to reach. VoiceDialing is compatible with both Touch Tone and rotary service and is designed to work on all existing telephone sets. The paper focuses on the network architecture, user interface, and speech recognition issues.<>
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Field trial of a speaker verification service for caller identity verification in the telephone network VoiceDialing-the first speech recognition based telephone service delivered to customer's home A system for field performance assessment of a speech recognition based telephone service Automated call routing in a telecommunications network Automation of operator services: a successful application of speech recognition technology
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