{"title":"在大学环境中实施全面质量管理:俄勒冈州立大学的全面质量管理","authors":"L. Coate","doi":"10.1002/IR.37019917105","DOIUrl":null,"url":null,"abstract":"Leadership by top management Hoshin planning model Pilot team Customer service center / Customer surveys QFD Daily management teams OSU's Awards (Quality, Beaver, and Great Performance)..","PeriodicalId":102096,"journal":{"name":"Journal for Quality and Participation","volume":"12 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1990-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"80","resultStr":"{\"title\":\"Implementing Total Quality Management in A University Setting: TQM at Oregon State University\",\"authors\":\"L. Coate\",\"doi\":\"10.1002/IR.37019917105\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Leadership by top management Hoshin planning model Pilot team Customer service center / Customer surveys QFD Daily management teams OSU's Awards (Quality, Beaver, and Great Performance)..\",\"PeriodicalId\":102096,\"journal\":{\"name\":\"Journal for Quality and Participation\",\"volume\":\"12 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"1990-12-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"80\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal for Quality and Participation\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1002/IR.37019917105\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal for Quality and Participation","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1002/IR.37019917105","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Implementing Total Quality Management in A University Setting: TQM at Oregon State University
Leadership by top management Hoshin planning model Pilot team Customer service center / Customer surveys QFD Daily management teams OSU's Awards (Quality, Beaver, and Great Performance)..