Innovation Through Diversity and Inclusion

IT leadership involves technology, but it is mostly about people. This chapter discusses how organizational diversity has a critical impact on innovation and the role of leaders to create an environment where everybody feels a sense of belonging and where all kinds of people can flourish through safety, awareness, hiring, mindsets, and listening. Leaders are sometimes unsure how to achieve a more inclusive culture. This chapter provides research, definitions, details, and actionable recommendations for change so that leaders can create an organization where diverse employees can thrive and innovate for the benefit of the university and its community.