COVID-19大流行期间旅游目的地形象对游客访问意愿的影响

Khairunnisa Khairun, M. Mahrinasari, D. R. Pandjaitan
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引用次数: 1

摘要

本研究的目的是分析在新冠肺炎大流行期间,旅游目的地形象如何影响印度尼西亚南pung的Tegal Mas岛的游客访问意愿。采用定量研究设计,基于PLS-SEM的结构方程模型,并采用有目的抽样技术,利用400个被调查者的样本,提出了四个假设并进行了检验。实证结果表明,认知意象对情感意象有显著的正向影响。认知意象和情感意象是整体目的意象的重要前因。情感意象在认知意象和整体目的意象的作用中起中介作用。整体形象对游客访问意向有显著的正向影响。此外,情感形象比认知形象对整体形象的影响更大。结果表明,管理部门应强调改善目的地形象,通过提供可达性质量,技术基础设施,特别是信息服务,以及食品种类和质量包装吸引更多的游客。
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THE EFFECT OF TOURISM DESTINATION IMAGE ON TOURIST VISIT INTENTION DURING COVID-19 PANDEMIC
The purpose of this study is to analyze how the tourism destination image affects tourist visit intention during the Covid-19 pandemic on Tegal Mas Island, Lampung, Indonesia. By using quantitative research design, there are four hypotheses developed and tested using structural equation modeling, based on PLS-SEM application, and also using 400 respondents’ samples with purposive sampling technique. The empirical findings reveal that the cognitive image has a positive significant effect on the affective image. The cognitive image and affective image are important antecedents of the overall destination image. Affective image is a mediator in the effect of cognitive image and overall destination image. and the overall image has a positive significant effect on tourist visit intentions. Furthermore, the affective image has a greater influence on the overall image than the cognitive image. The result implies for the management to highlight the destination image improvements that will enable to attract more tourists through providing the accessibility quality, technology infrastructure especially for information services, and food variety and quality package attraction.
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