Terengganu is a unique state that has a diversity of arts and cultures, indirectly exploiting the uniqueness and beauty of its natural heritage to be commercialized. Therefore, developing heritage-based tourism activities is an idea that is seen as very relevant to promote economic growth in a heritage area such as Kuala Terengganu. This study used qualitative methods of interview. A total of four respondents and semi -structured interviews were guided by a set of core questions and designed for local’s based on the perception of heritage-based tourist attractions in Kuala Terengganu. The findings of the study found that heritage-based tourism is a field that should be continued and developed in Kuala Terengganu, Terengganu. Therefore, the involvement of the locals plays an important role in developing and ensuring the survival of a heritage town. The findings also prove that the locals are involved and acknowledge the importance of developing heritage tourism in the town.
{"title":"RESIDENT’S PERCEPTION OF HERITAGE-BASED TOURIST ATTRACTIONS IN KUALA TERENGGANU","authors":"Jassmin Johari","doi":"10.35631/jthem.833007","DOIUrl":"https://doi.org/10.35631/jthem.833007","url":null,"abstract":"Terengganu is a unique state that has a diversity of arts and cultures, indirectly exploiting the uniqueness and beauty of its natural heritage to be commercialized. Therefore, developing heritage-based tourism activities is an idea that is seen as very relevant to promote economic growth in a heritage area such as Kuala Terengganu. This study used qualitative methods of interview. A total of four respondents and semi -structured interviews were guided by a set of core questions and designed for local’s based on the perception of heritage-based tourist attractions in Kuala Terengganu. The findings of the study found that heritage-based tourism is a field that should be continued and developed in Kuala Terengganu, Terengganu. Therefore, the involvement of the locals plays an important role in developing and ensuring the survival of a heritage town. The findings also prove that the locals are involved and acknowledge the importance of developing heritage tourism in the town.","PeriodicalId":235421,"journal":{"name":"Journal of Tourism, Hospitality and Environment Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135866797","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In the era of globalization. most of the higher education institution (HEI) still neglect to take care of the sustainability of nature whereas the sustainability of nature is an important aspect in making life better quality. Environmental sustainability of recycling behavior needs to be practiced among higher education institutions (HEI) in Malaysia as developed countries are starting to practice in environmental care. Therefore, this paper to investigated the relationship between recycling behavior and environmental sustainability in HEI. The recycling behavioral factors such as awareness, attitude, subjective norms, perceived behavior control and 3Rs (reduce, reuse, recycle) are most related to environmental sustainability. The valid respondents of 379 sample have been collected and analyzed using SPSS software and found that attitude and 3Rs are highly significantly variables to achieved environmental sustainability in HEI. Its indicated that HEI should emphasized attitude and 3R (recycle, reduce and reuse) program frequently in their institution in matter to achieve environmental sustainability.
{"title":"THE RELATIONSHIP BETWEEN RECYCLING BEHAVIOUR AND ENVIRONMENTAL SUSTAINABILITY IN HIGHER EDUCATION INSTITUTION","authors":"Mohd Akhir Ahmad, Nurizzudin Nafiz Izani","doi":"10.35631/jthem.833006","DOIUrl":"https://doi.org/10.35631/jthem.833006","url":null,"abstract":"In the era of globalization. most of the higher education institution (HEI) still neglect to take care of the sustainability of nature whereas the sustainability of nature is an important aspect in making life better quality. Environmental sustainability of recycling behavior needs to be practiced among higher education institutions (HEI) in Malaysia as developed countries are starting to practice in environmental care. Therefore, this paper to investigated the relationship between recycling behavior and environmental sustainability in HEI. The recycling behavioral factors such as awareness, attitude, subjective norms, perceived behavior control and 3Rs (reduce, reuse, recycle) are most related to environmental sustainability. The valid respondents of 379 sample have been collected and analyzed using SPSS software and found that attitude and 3Rs are highly significantly variables to achieved environmental sustainability in HEI. Its indicated that HEI should emphasized attitude and 3R (recycle, reduce and reuse) program frequently in their institution in matter to achieve environmental sustainability.","PeriodicalId":235421,"journal":{"name":"Journal of Tourism, Hospitality and Environment Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135866798","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Muthana Faaeq Almasooudi, Suraiyati Rahman, Mohammed Basendwah, Alaa N ALfarra, Mohammed Alawi Al-sakkaf
This research investigates the relationship between the effectiveness of tourism management strategies in Iraq and their impact on functionality satisfaction among personnel in the tourist industry. The study emphasizes the significance of addressing employee well-being and mental health to ensure sustainable growth and success for tourism enterprises. A questionnaire survey was conducted among employees of various tourism companies, resulting in a sample of 333 participants. The study utilized a quantitative methodology, and data were analyzed using SPSS. The findings revealed positive associations between functionality satisfaction and various management strategies, including leadership, decision-making, planning, organizational structure, emotional display rules, and emotional intelligence. This suggests that implementing effective management strategies and creating supportive work environments can enhance functionality satisfaction, leading to improved service quality, sales performance, customer satisfaction, and loyalty. The study highlights the importance of hiring individuals with desired traits and investing in employee training programs that enhance emotional intelligence and provide guidelines for emotional display rules to improve customer experiences and overall functionality satisfaction. Overall, this research contributes to understanding the importance of effective tourism management in promoting employee well-being and driving success in the tourism industry.
{"title":"EFFECT OF EMOTIONAL DISPLAY RULES ON FUNCTIONALITY SATISFACTION OF TOURISM COMPANIES MANAGEMENT IN IRAQ: THE MODERATING EFFECT OF EMOTIONAL INTELLIGENCE","authors":"Muthana Faaeq Almasooudi, Suraiyati Rahman, Mohammed Basendwah, Alaa N ALfarra, Mohammed Alawi Al-sakkaf","doi":"10.35631/jthem.833005","DOIUrl":"https://doi.org/10.35631/jthem.833005","url":null,"abstract":"This research investigates the relationship between the effectiveness of tourism management strategies in Iraq and their impact on functionality satisfaction among personnel in the tourist industry. The study emphasizes the significance of addressing employee well-being and mental health to ensure sustainable growth and success for tourism enterprises. A questionnaire survey was conducted among employees of various tourism companies, resulting in a sample of 333 participants. The study utilized a quantitative methodology, and data were analyzed using SPSS. The findings revealed positive associations between functionality satisfaction and various management strategies, including leadership, decision-making, planning, organizational structure, emotional display rules, and emotional intelligence. This suggests that implementing effective management strategies and creating supportive work environments can enhance functionality satisfaction, leading to improved service quality, sales performance, customer satisfaction, and loyalty. The study highlights the importance of hiring individuals with desired traits and investing in employee training programs that enhance emotional intelligence and provide guidelines for emotional display rules to improve customer experiences and overall functionality satisfaction. Overall, this research contributes to understanding the importance of effective tourism management in promoting employee well-being and driving success in the tourism industry.","PeriodicalId":235421,"journal":{"name":"Journal of Tourism, Hospitality and Environment Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135926792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nasreen Khan, Shereen Khan, Swee Leng Tan, Booi Chen Tan
In accordance with the objective outlined in the 2016 Paris Agreement, there is a requirement to lower carbon dioxide (CO2) and other greenhouse gas emissions by a quarter by the year 2030. Climate policy packages that induce dramatic changes in production and consumption patterns will be required to achieve this. Despite the fact that many developed countries are proclaiming emission neutrality objectives by 2030, present practices are incompatible with these long-term ambitions. As a result, significantly stronger policy action is required. As we approach 2021, Malaysia has less than a decade to fulfill the global goal of halving carbon dioxide emissions by 2030. In the worldwide Climate Change Performance Index, Malaysia is near the bottom. To advance the sustainability objectives and address climate change concerns, Malaysia is contemplating the implementation of a carbon tax for upcoming investments. These adjustments, on the other hand, are dependent on legislators' knowledge and public demand. Hence, this study looks at how carbon tax policies were implemented in both successful and unsuccessful countries. The purpose of the study is to introduce the carbon tax policy in Malaysia. This study used secondary data to collect information on looking at the challenges and benefits of implementing a carbon tax. The finding from this study concludes that establishing a carbon tax policy has more economic and environmental benefits if the country has well-designed carbon pricing that influences consumer, business, and investor behavior while also stimulating technological innovation and earning revenue. The study recommends the government how to implement a carbon price policy framework while revising the Environmental Protection Act.
{"title":"REDUCING CARBON EMISSION THROUGH CARBON TAX POLICY IN MALAYSIA","authors":"Nasreen Khan, Shereen Khan, Swee Leng Tan, Booi Chen Tan","doi":"10.35631/jthem.833001","DOIUrl":"https://doi.org/10.35631/jthem.833001","url":null,"abstract":"In accordance with the objective outlined in the 2016 Paris Agreement, there is a requirement to lower carbon dioxide (CO2) and other greenhouse gas emissions by a quarter by the year 2030. Climate policy packages that induce dramatic changes in production and consumption patterns will be required to achieve this. Despite the fact that many developed countries are proclaiming emission neutrality objectives by 2030, present practices are incompatible with these long-term ambitions. As a result, significantly stronger policy action is required. As we approach 2021, Malaysia has less than a decade to fulfill the global goal of halving carbon dioxide emissions by 2030. In the worldwide Climate Change Performance Index, Malaysia is near the bottom. To advance the sustainability objectives and address climate change concerns, Malaysia is contemplating the implementation of a carbon tax for upcoming investments. These adjustments, on the other hand, are dependent on legislators' knowledge and public demand. Hence, this study looks at how carbon tax policies were implemented in both successful and unsuccessful countries. The purpose of the study is to introduce the carbon tax policy in Malaysia. This study used secondary data to collect information on looking at the challenges and benefits of implementing a carbon tax. The finding from this study concludes that establishing a carbon tax policy has more economic and environmental benefits if the country has well-designed carbon pricing that influences consumer, business, and investor behavior while also stimulating technological innovation and earning revenue. The study recommends the government how to implement a carbon price policy framework while revising the Environmental Protection Act.","PeriodicalId":235421,"journal":{"name":"Journal of Tourism, Hospitality and Environment Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135109824","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
As a predictor of the customer's actual action, the intention to stay at a hotel can be used to determine whether the customer will stay there. This study aims to analyze the content of journal articles discussing customers' intention to stay in a hotel. This study analyzed 347 articles in the Scopus database using bibliometric methods and VOSviewer software, including their annual frequency, journals, institutions, co-citations, co-occurrence of keywords, and research frontiers. The results show that intention is an essential predictor of behavioral research and closely related service quality, perception, satisfaction, and trust. In addition, associated theories are constantly breaking through, resulting in innovation. From the Theory of Reasoned Action (TRA) to the Theory of Planned Behavior (TPB), then the Model of Goal-directed Behavior (MGB) has been developed. Based on MGB, the latest Theory of Repurchase Decision-making (TRD) was proposed within the context of the intention to stay at a hotel. Finally, the research objects are evolving from traditional hotels to green and environmentally friendly hotels, as well as the latest medical hotels. The findings provide clues for further research in this field.
{"title":"A BIBLIOMETRIC ANALYSIS OF INTENTION TO STAY IN A HOTEL USING VOSVIEWER","authors":"Xin Shen, Azmawani Abd Rahman, Siti Suriawati Isa","doi":"10.35631/jthem.833004","DOIUrl":"https://doi.org/10.35631/jthem.833004","url":null,"abstract":"As a predictor of the customer's actual action, the intention to stay at a hotel can be used to determine whether the customer will stay there. This study aims to analyze the content of journal articles discussing customers' intention to stay in a hotel. This study analyzed 347 articles in the Scopus database using bibliometric methods and VOSviewer software, including their annual frequency, journals, institutions, co-citations, co-occurrence of keywords, and research frontiers. The results show that intention is an essential predictor of behavioral research and closely related service quality, perception, satisfaction, and trust. In addition, associated theories are constantly breaking through, resulting in innovation. From the Theory of Reasoned Action (TRA) to the Theory of Planned Behavior (TPB), then the Model of Goal-directed Behavior (MGB) has been developed. Based on MGB, the latest Theory of Repurchase Decision-making (TRD) was proposed within the context of the intention to stay at a hotel. Finally, the research objects are evolving from traditional hotels to green and environmentally friendly hotels, as well as the latest medical hotels. The findings provide clues for further research in this field.","PeriodicalId":235421,"journal":{"name":"Journal of Tourism, Hospitality and Environment Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135109825","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The present research endeavours to investigate the interconnection among human capital, income inequality, renewable energy consumption, economic growth, and pollution. The ultimate objective is to identify effective policy approaches by uncovering empirical findings. This study employs the innovative approach of dynamic ordinary least square (DOLS) to examine data spanning from 1980 to 2018. In order to evaluate the accuracy of the DOLS estimation, we utilise the fully modified ordinary least square (FMOLS) and canonical correlation regression (CCR) techniques. In order to comprehensively investigate the association between the chosen variables, a paired Granger causality analysis was employed. Findings of this study show that using renewable energy enhances Malaysia's environmental quality, while economic growth, income inequality, and human capital all cause environmental deterioration. Therefore, it is possible that Malaysia could achieve its goal of reducing CO2 emissions and meeting its obligations under the Paris Agreement if it were to successfully adopt policy initiatives to develop human capital, increase the use of renewable energy sources, achieve a low-carbon economy, and reduce the income disparity. The research presents several new findings. The authors show that economic growth is one of the drivers of renewable energy use because it provides inputs for the development of renewable energy technology and infrastructure. But if there is pollution as a result of rapid economic growth, it will also negatively impact worker productivity. As a result, the poor get poorer, and the income inequality gap widens. This will obstruct both economic advancement and government efforts to promote the creation of renewable energy sources.
{"title":"ROLE OF HUMAN CAPITAL, INCOME INEQUALITY AND RENEWABLE ENERGY CONSUMPTION ON CO2 MITIGATION IN MALAYSIA","authors":"Rafia Afroz, Riasat Amin Imon, Md Muhibbullah, Shahana Afroz","doi":"10.35631/jthem.833003","DOIUrl":"https://doi.org/10.35631/jthem.833003","url":null,"abstract":"The present research endeavours to investigate the interconnection among human capital, income inequality, renewable energy consumption, economic growth, and pollution. The ultimate objective is to identify effective policy approaches by uncovering empirical findings. This study employs the innovative approach of dynamic ordinary least square (DOLS) to examine data spanning from 1980 to 2018. In order to evaluate the accuracy of the DOLS estimation, we utilise the fully modified ordinary least square (FMOLS) and canonical correlation regression (CCR) techniques. In order to comprehensively investigate the association between the chosen variables, a paired Granger causality analysis was employed. Findings of this study show that using renewable energy enhances Malaysia's environmental quality, while economic growth, income inequality, and human capital all cause environmental deterioration. Therefore, it is possible that Malaysia could achieve its goal of reducing CO2 emissions and meeting its obligations under the Paris Agreement if it were to successfully adopt policy initiatives to develop human capital, increase the use of renewable energy sources, achieve a low-carbon economy, and reduce the income disparity. The research presents several new findings. The authors show that economic growth is one of the drivers of renewable energy use because it provides inputs for the development of renewable energy technology and infrastructure. But if there is pollution as a result of rapid economic growth, it will also negatively impact worker productivity. As a result, the poor get poorer, and the income inequality gap widens. This will obstruct both economic advancement and government efforts to promote the creation of renewable energy sources.","PeriodicalId":235421,"journal":{"name":"Journal of Tourism, Hospitality and Environment Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135109826","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ecotourism conserves the natural environment and raises the community’s living standards. The socio-economic impacts, however, may vary due to different economic statuses among the local community groups. Hence this study examines the socio-economic impacts of ecotourism in Taman Negara Pahang on the locals and indigenous people with different incomes, education, and occupations. This qualitative research employed semi-structured interviews to understand better the socioeconomic benefits and challenges of tourism development in the national park. It was found that the locals were highly dependent on tourism economic activities, and their living standards improved. Nevertheless, most indigenous people still lived in poverty because they were incompetent with limited communication skills and hospitality knowledge. Besides, tourism seasonality has caused irregular business revenue, low return on investment, and underutilisation of facilities in the off-peak season. Conversely, the tourism operators and locals may gain maximum business revenue and additional income in the peak season. This paper draws the attention of government agencies and local community groups to the importance of educational attainment and appropriate capacity-building programs based on different needs to ensure an equitable distribution of ecotourism socio-economic benefits. Their involvement in such events may also help to overcome the challenges of tourism seasonality through proper planning and implementation in the national park.
生态旅游保护了自然环境，提高了社区的生活水平。然而，社会经济影响可能因当地社区群体的经济地位不同而有所不同。因此，本研究探讨了Taman Negara Pahang生态旅游对不同收入、教育和职业的当地人和土著居民的社会经济影响。本定性研究采用半结构化访谈，以更好地了解国家公园旅游发展的社会经济效益和挑战。研究发现，当地居民对旅游经济活动的依存度较高，生活水平有所提高。然而，大多数土著人民仍然生活在贫困之中，因为他们没有能力，沟通技巧和好客知识有限。此外，旅游的季节性也造成了淡季营业收入不规律、投资回报率低、设施利用率低等问题。相反，旅游经营者和当地人可能在旅游旺季获得最大的营业收入和额外收入。本文提请政府机构和当地社区团体注意教育程度和基于不同需求的适当能力建设计划的重要性，以确保生态旅游社会经济效益的公平分配。通过国家公园的适当规划和实施，他们参与这些活动也可能有助于克服旅游季节性的挑战。
{"title":"THE SOCIO-ECONOMIC IMPACTS OF ECOTOURISM IN TAMAN NEGARA PAHANG ON THE LOCAL COMMUNITY GROUPS WITH DIFFERENT ECONOMIC STATUSES","authors":"Sze-Siong Chew, Hong Ching Goh, Rosilawati Zainol","doi":"10.35631/jthem.833002","DOIUrl":"https://doi.org/10.35631/jthem.833002","url":null,"abstract":"Ecotourism conserves the natural environment and raises the community’s living standards. The socio-economic impacts, however, may vary due to different economic statuses among the local community groups. Hence this study examines the socio-economic impacts of ecotourism in Taman Negara Pahang on the locals and indigenous people with different incomes, education, and occupations. This qualitative research employed semi-structured interviews to understand better the socioeconomic benefits and challenges of tourism development in the national park. It was found that the locals were highly dependent on tourism economic activities, and their living standards improved. Nevertheless, most indigenous people still lived in poverty because they were incompetent with limited communication skills and hospitality knowledge. Besides, tourism seasonality has caused irregular business revenue, low return on investment, and underutilisation of facilities in the off-peak season. Conversely, the tourism operators and locals may gain maximum business revenue and additional income in the peak season. This paper draws the attention of government agencies and local community groups to the importance of educational attainment and appropriate capacity-building programs based on different needs to ensure an equitable distribution of ecotourism socio-economic benefits. Their involvement in such events may also help to overcome the challenges of tourism seasonality through proper planning and implementation in the national park.","PeriodicalId":235421,"journal":{"name":"Journal of Tourism, Hospitality and Environment Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135109827","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Salmah Omar, Zawiyah Mohd Zain, Nor Hanani Ismail, Zulhilmi Paidi, Mohamad Khadafi Hj. Rofie
The state of Kedah has many natural areas that have the potential to become tourist areas. Although there are many beautiful and fascinating areas, not much research has been done to popularize them, causing them to be less well-known and rarely visited by tourists, especially outside of Kedah. This study aims to identify the potential of agrotourism and explore the natural beauty of Tasik Gubir (Lake Gubir). This study used quantitative and qualitative methods. Data were obtained through questionnaires that were randomly distributed to 100 tourists who visited Tasik Gubir from 1 to 30 July 2022, as well as interviews with the tourists. This study revealed Tasik Gubir has two main attractions, namely freshwater fishing activities and food. In terms of freshwater fishing, there are two categories of participants. First, those who have a license and fish commercially. Next, tourists and locals who come to fish for leisure. Fishing activity is the main attraction for anglers because of the large number of fish due to the unpolluted lake. Tasik Gubir is not only famous for its natural beauty but has become a new attraction for tourists who enjoy freshwater fish dishes. Several stalls prepare fresh dishes from Tasik Gubir that are served hot with a variety of local cuisine. Therefore, it is suggested that the state government take the initiative to maintain the ecosystem and highlight more local activities and food around Tasik Gubir. This study contributes to increasing tourism activities in Kedah and further helps the local community, namely Sik, to generate their economy.
{"title":"FRESHWATER FISHERIES AGROTOURISM IN TASIK GUBIR, SIK KEDAH: EXPERIENCE FROM TOURISTS","authors":"Salmah Omar, Zawiyah Mohd Zain, Nor Hanani Ismail, Zulhilmi Paidi, Mohamad Khadafi Hj. Rofie","doi":"10.35631/jthem.832008","DOIUrl":"https://doi.org/10.35631/jthem.832008","url":null,"abstract":"The state of Kedah has many natural areas that have the potential to become tourist areas. Although there are many beautiful and fascinating areas, not much research has been done to popularize them, causing them to be less well-known and rarely visited by tourists, especially outside of Kedah. This study aims to identify the potential of agrotourism and explore the natural beauty of Tasik Gubir (Lake Gubir). This study used quantitative and qualitative methods. Data were obtained through questionnaires that were randomly distributed to 100 tourists who visited Tasik Gubir from 1 to 30 July 2022, as well as interviews with the tourists. This study revealed Tasik Gubir has two main attractions, namely freshwater fishing activities and food. In terms of freshwater fishing, there are two categories of participants. First, those who have a license and fish commercially. Next, tourists and locals who come to fish for leisure. Fishing activity is the main attraction for anglers because of the large number of fish due to the unpolluted lake. Tasik Gubir is not only famous for its natural beauty but has become a new attraction for tourists who enjoy freshwater fish dishes. Several stalls prepare fresh dishes from Tasik Gubir that are served hot with a variety of local cuisine. Therefore, it is suggested that the state government take the initiative to maintain the ecosystem and highlight more local activities and food around Tasik Gubir. This study contributes to increasing tourism activities in Kedah and further helps the local community, namely Sik, to generate their economy.","PeriodicalId":235421,"journal":{"name":"Journal of Tourism, Hospitality and Environment Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135504112","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
S. Alden, Nur Shuhadah Rosshahpudin, S. Tarmazi, Suria Sulaiman, Najua Mohd Ali
Consumers and distributors have benefited from the food industry just as much as food producers have. Nowadays, an online food delivery system is essential due to recent advances in the industry and the increased internet usage. Understanding the key success factors that contribute to sustainable growth and profitability in this space is essential for businesses looking to succeed in this rapidly evolving market. While there are many benefits to ordering food online, there are also several issues that need to be addressed. The objective of this study is to determine the critical success factors of the online food delivery service towards customer satisfaction. Total of 306 people that have experienced using the online food delivery system were surveyed from January till May 2022, and questionnaire were analysed by using the SPSS. Findings show that perceived quality, perceived ease of use and perceived value have positive relationship towards customer satisfaction. It is seen as opportunities for service providers to reap the benefits of recurring earnings from consumers by providing fast delivery, good meals, and fair promotions.
{"title":"FOOD DELIVERY SERVICE: THE EFFECTS OF PERCEIVED QUALITY, PERCEIVED EASE OF USE AND PERCEIVED VALUE TOWARDS CUSTOMER SATISFACTION","authors":"S. Alden, Nur Shuhadah Rosshahpudin, S. Tarmazi, Suria Sulaiman, Najua Mohd Ali","doi":"10.35631/jthem.832007","DOIUrl":"https://doi.org/10.35631/jthem.832007","url":null,"abstract":"Consumers and distributors have benefited from the food industry just as much as food producers have. Nowadays, an online food delivery system is essential due to recent advances in the industry and the increased internet usage. Understanding the key success factors that contribute to sustainable growth and profitability in this space is essential for businesses looking to succeed in this rapidly evolving market. While there are many benefits to ordering food online, there are also several issues that need to be addressed. The objective of this study is to determine the critical success factors of the online food delivery service towards customer satisfaction. Total of 306 people that have experienced using the online food delivery system were surveyed from January till May 2022, and questionnaire were analysed by using the SPSS. Findings show that perceived quality, perceived ease of use and perceived value have positive relationship towards customer satisfaction. It is seen as opportunities for service providers to reap the benefits of recurring earnings from consumers by providing fast delivery, good meals, and fair promotions.","PeriodicalId":235421,"journal":{"name":"Journal of Tourism, Hospitality and Environment Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115788419","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Environmental concerns have steadily gained attention as the economy has grown more rapidly. This ultimately impedes the growth of a high-quality economy. Several factors, namely forested area, agricultural land, energy consumption and foreign direct investment, have contributed significantly to economic expansion while simultaneously deteriorating the environment in the short and long run. Hence, this study empirically examines the effect of forested area, agricultural land, energy consumption and foreign direct investment on CO2 emissions in the case of Indonesia from 1990 to 2020 by employing the autoregressive distributed lags (ARDL) approach. The results indicate that forested area negatively and significantly impacts CO2 emissions in the short and long run. However, agricultural land, energy consumption and foreign direct investment positively influence CO2 emissions in the long run. Moreover, agricultural land and foreign direct investment demonstrate a negative relationship with CO2 emissions, whereas energy consumption positively affects CO2 emissions in the short run. Thus, the results are insightful for policymakers to develop efficient strategies to reduce carbon emissions and eradicate environmental deterioration in Indonesia.
{"title":"EVALUATING THE ROLE OF FORESTED AREA, AGRICULTURAL LAND, ENERGY CONSUMPTION AND FOREIGN DIRECT INVESTMENT ON CO2 EMISSIONS IN INDONESIA","authors":"C. Keh, Y. Tan, Siu-Eng Tang, J. Sim, Chin-Yu Lee","doi":"10.35631/jthem.832006","DOIUrl":"https://doi.org/10.35631/jthem.832006","url":null,"abstract":"Environmental concerns have steadily gained attention as the economy has grown more rapidly. This ultimately impedes the growth of a high-quality economy. Several factors, namely forested area, agricultural land, energy consumption and foreign direct investment, have contributed significantly to economic expansion while simultaneously deteriorating the environment in the short and long run. Hence, this study empirically examines the effect of forested area, agricultural land, energy consumption and foreign direct investment on CO2 emissions in the case of Indonesia from 1990 to 2020 by employing the autoregressive distributed lags (ARDL) approach. The results indicate that forested area negatively and significantly impacts CO2 emissions in the short and long run. However, agricultural land, energy consumption and foreign direct investment positively influence CO2 emissions in the long run. Moreover, agricultural land and foreign direct investment demonstrate a negative relationship with CO2 emissions, whereas energy consumption positively affects CO2 emissions in the short run. Thus, the results are insightful for policymakers to develop efficient strategies to reduce carbon emissions and eradicate environmental deterioration in Indonesia.","PeriodicalId":235421,"journal":{"name":"Journal of Tourism, Hospitality and Environment Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120831144","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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