雪兰莪州塔多姆山、班廷的社会网络分析及其管理启示

S. M. M. Abdullah, N. Zakaria, Fatin Farazh Ya’acob, Mohd Shahwahid Haji Othman
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引用次数: 0

摘要

目的-以社区为基础的管理实践是一个例子,说明如何更好地解决当地利益相关者参与与管理生态旅游有关的许多问题和困境。以雪兰莪州班廷的Tadom Hill (TH)为例,当地原住民社区对度假村的管理提出了投诉。本研究的目的是识别利益相关者,他们在TH社会网络中的角色,表征他们之间的关系,并确定对TH治理问题的影响。设计-对与TH有联系的不同利益相关者群体进行调查,以表征他们之间的关系并确定他们对TH治理问题的影响。方法论-社会网络分析(SNA)方法用于确定关键利益相关者及其在TH社会网络中的角色。调查结果-从SNA获得的结果为度假村自上而下的管理方法提供了更全面的信息。为了有效地管理度假村,利益相关者的有效参与是必不可少的。结论-得出的结论是,TH的生态旅游服务管理需要当地利益相关者的参与,以追求更大的共同管理。
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SOCIAL NETWORK ANALYSIS OF TADOM HILL, BANTING, SELANGOR AND THE IMPLICATIONS UPON IT’S MANAGEMENT
Purpose - Community-based management practice is set as an illustration of how local stakeholders participation many problems and dilemmas in connection with governing ecotourism could be better resolved. A case study of Tadom Hill (TH) in Banting, Selangor has been facing complaints from the local indigenous community concerning the governance of the resort. The aim of this study to identify the stakeholders, their roles in the social network of TH, characterize their relationships between them and establish the effects on governance issues at TH. Design- A survey was administrated to different groups of stakeholders who has connection with TH in order to characterize the relationships between them and establish their effects on governance issues at TH. Methodology - Social Network Analysis (SNA) method was used to identifies the key stakeholders and their roles in the social network of TH. Findings - The results gained from the SNA has provided greater thorough information of the top-down management approach at the resort. For a resort to be efficiently managed, effective involvement of the stakeholders is essential. Conclusion - It was concluded that the management of the ecotourism services at TH need the involvement of local stakeholders in the pursuit of greater co-management at the resort.
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