认知工效学在海上平台工作分析中的应用:“认知领结”

Selma Moreira, I. L. D. dos Santos, C. Morgado
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摘要

工效学是一门以人的安全和健康为目的,研究工作环境组织的科学。然而,实际场景中的人体工程学概念主要是人体测量学方面(姿势、家具、设备、货物运输)和环境条件(例如温度和闪电),从认知的角度来看,它仍然是薄弱的,从认知的角度来看,它涵盖了感知、记忆和推理等心理过程。这些概念是基本的,特别是在复杂的工作环境中,因此,本研究中选择的案例是海上劳动力。在整个登机季节,工人都有发生严重事故的风险,他们在禁闭和隔离的条件下度过休假,因为下班后不可能回家,也不可能与家人和朋友联系,除非使用单位提供的设备。本研究意图是对BowTie分析技术(BTA)这一工具进行调整,使其包括人为因素和认知方面。因此,通过一种低复杂性的方法,该方法可以应用于油气平台的风险管理,填补了仍然需要解决的空白。为了扩展控制室之外的认知方面,选择了一个重要的活动,也有人机交互,并且在平台上可能发生许多事故:起重机操作。预计这个例子将促进新工具的开发或适应,在石油平台风险管理中实施,旨在更安全地完成劳动活动,不再被工人视为复杂系统中的“问题”,因为大多数事故的原因都归因于工人的错误,错误可以而且应该被安全系统研究和吸收。它的设计和建造必须能够在最常见的人类失败发生之前预测并采取行动。因此,在海上石油单位工作的专业人员的劳动旅程可以越来越健康和安全,因为所有的生命都应该如此。
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Cognitive ergonomics in the analysis of work on offshore platforms: “Cognitive Bowtie” application
Ergonomics is a science that deals with the organization of the working environment aiming man’s safety and health. However, ergonomics concepts in the actual scenario follow, mainly, anthropometric aspects (postures, furniture, equipment, cargo transportation) and environmental conditions (temperature and lightning, for example) and are still weak from the cognitive point of view, which covers mental processes such as perception, memory, and reasoning. These concepts are fundamental, specifically in complex working environments and, therefore, the case chosen in this study was the offshore labor. The risk of serious accidents is inherent for workers in the entire boarding season, and they live their time-off under confinement and isolation conditions, as it is not possible to go home after work or contact family and friends except with the devices available in the unit. This research intention is the adaptation of a tool, the BowTie Analysis technique (BTA), to include human factors and cognitive aspects. Thus, through a low-complexity methodology, this approach could be applied in the oil and gas platforms risk management, filling a gap that still needs to be addressed. To expand the cognitive aspects beyond the control rooms, an important activity that also have man-machine interaction and where many accidents can occur on the platforms was chosen: the cranes operation. It is expected that this example will boost the development, or adaptation, of new tools, to be implemented in oil platforms risk management, aiming for greater safety in the accomplishment of the labor activities, being no longer the worker seen as a "problem" in the complex system, since most causes of accidents are attributed to errors made by workers, errors that can and should be studied and absorbed by safety systems, which must be designed and built to predict and act before the most common human failures happen. So, the labor journey of professionals who work in offshore oil units could be more and more healthy and safe, as all life should be.
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