影响消费者冲动购买行为的个人和文化因素:发展中国家视角

Ale Raza, Muhammad Asif, Mubasher Akram
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摘要

本研究旨在探讨个性、购物享受倾向、物质主义、冲动购买倾向、集体主义和个人主义文化维度对冲动购买行为的影响。本研究采用了一种定量的方法,采用一种方便的抽样技术,通过结构化调查从客户(n=320)收集数据。采用结构化方程建模软件AMOS 24对数据进行分析。根据研究结果,购物享受倾向和物质主义强烈影响冲动购买。此外,冲动倾向高的买家更倾向于自发购买。更重要的是,研究结果揭示了性格特征;神经质和外向性对消费者IBB也有强烈的正向影响。本研究提供了关于发展中国家零售消费者购买行为的重要信息,并检验了上述重要因素对消费者冲动购买的影响。本研究的结果将有助于零售商和营销商根据消费者的购买行为制定有效的策略。
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PERSONAL AND CULTURAL FACTORS INFLUENCING CONSUMERS’ IMPULSE BUYING BEHAVIOR: A DEVELOPING COUNTRY PERSPECTIVE
The purpose of this study is to investigate the influence of Personality, shopping enjoyment tendency, materialism, impulse buying tendency, and cultural dimension namely collectivism and individualism on impulse buying behavior. This study employed a quantitative approach that involved a convenience sampling technique to collect data from customers (n=320) using a structured survey. Structured Equation Modeling was applied to analyze data by using AMOS 24. According to the study's findings, shopping enjoyment tendency and materialism strongly affect impulse buying. Further, buyers with a high tendency to impulsiveness, buy more spontaneously. More importantly, the findings revealed that personality traits; neuroticism and extraversion, have also a strongly positive impact on consumers’ IBB. This study provides important information regarding the buying behavior of consumers from the retail sector of a developing nation and checks the effect of the above-mentioned important factors on consumers’ impulse buying. The outcomes of this study will help retailers and marketers to develop effective strategies in accordance with consumer buying behavior.
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