协作的哪些方面对你有意义?协作自跟踪技术的设计

A. Lushnikova, Kerstin Bongard-Blanchy, Carine Lallemand
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引用次数: 1

摘要

虽然工作场所协作软件市场正在蓬勃发展,但现有的工具通常以技术为中心,很少支持协作实践的反思和自我调节。基于个人信息学的方法,我们的目标是理解和促进数据的使用,使员工能够探索自己的工作实践,重点是协作流程。本研究的重点是准备阶段,并检查哪些方面的合作是有意义的办公室工作人员。我们采访了来自单个工作团队的员工(N= 15),在2周的时间里,我们对与合作经验相关的指标进行了反思。我们提供了关于员工如何设想反映其协作体验的指标以及围绕收集和共享这些数据的个人、社会和组织考虑因素的新见解。我们将讨论这些见解如何为协作的自我跟踪技术的设计提供信息。
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What Aspects of Collaboration are Meaningful to You? Informing the Design of Self-Tracking Technologies for Collaboration
While the workplace collaboration software market is booming, existing tools are often tech-focused and rarely support reflection and self-regulation of collaboration practices. Building on approaches from personal informatics, we aim to understand and promote the use of data to empower employees in exploring their own work practices, with a focus on collaboration processes. This study focuses on the preparation stage and examines what aspects of collaboration are meaningful to office workers. We interviewed employees from a single work team (N= 15) after a 2-weeks reflecting period on metrics related to collaboration experience. We contribute new insights into how employees envision metrics reflecting their collaboration experience and what personal, social, and organizational considerations surround collecting and sharing this data. We discuss how these insights can inform the design of self-tracking technologies for collaboration.
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