社交媒体中情感分析和意见挖掘的本质:最新方法和技术的介绍与综述

Hoong-Cheng Soong, N. Jalil, Ramesh Kumar Ayyasamy, R. Akbar
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引用次数: 37

摘要

随着社交网络和Web 2.0的发展,人们不仅通过网络下载来消费内容,而且还贡献和生产新的内容。人们变得更加渴望在网络上表达和分享他们对日常活动以及当地或全球问题的看法。由于Facebook、Twitter、Youtube等社交媒体的激增,情感分析和意见挖掘迅速发展。它是自然语言处理和数据挖掘领域的分支,特别是web挖掘和文本挖掘。为什么情感分析,也被称为意见挖掘是流行和相关的今天?当我们试图决定购买一种产品时,我们很可能会从朋友或亲戚那里得到意见,并在购买产品之前做一些调查。因此,观点无疑是影响我们行为的关键因素,也是几乎所有活动的核心。在观点中,我们经常发现句子中的中性、积极和消极极性。在情感分析分类的基础上,进行了意见挖掘,实现了意见极性分类、主观性检测、意见垃圾检测、意见摘要和论点表达检测。另一方面,情感挖掘有情感极性分类、情感检测、情感原因检测和情感分类。如果基于粒度级别,则有句子级别、文档级别和方面/实体级别的情感分析。在机器学习方法方面,有半监督学习、无监督学习和情感分析的监督学习。
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The Essential of Sentiment Analysis and Opinion Mining in Social Media : Introduction and Survey of the Recent Approaches and Techniques
With evolution of social network and Web 2.0, people not only consume content by downloading on web but also contribute and produce new contents. People became more eager to express and share their opinions on web regarding daily activities as well as local or global issues. Due to the proliferation of social media for instance Facebook, Twitter, Youtube and others, sentiment analysis and opinion mining grow rapidly. It branches out from the field of natural language processing and data mining particularly from web mining and text mining. Why sentiment analysis and also known as opinion mining is prevalent and relevant nowadays? When we try to decide to purchase a product, we are likely to get the opinions from friends or relatives and do some surveys before we purchase the product. Hence, opinions are undeniably the key influencer of our behavior as well as the central to nearly all of the activities. Within the opinions, we often find the neutral, positive and negative polarities in the sentences. Based on the sentiment analysis taxonomy, it has opinion mining to have the opinion polarity classification, subjectivity detection, opinion spam detection, opinion summarization and argument expression detection. On the other hand, emotion mining has the emotion polarity classification, emotion detection, emotion cause detection and emotion classification. If it is based on granularity level, it has sentence level, document level and aspect/entity level of sentiment analysis. As for the machine learning approaches, it has semi-supervised learning, unsupervised learning and supervised learning of sentiment analysis.
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