影响青少年对团购网站态度的因素

Hu Suping, Chen Liping
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引用次数: 1

摘要

团购是近年来中国年轻人广泛使用的B2C交易方式。团购网站的名字是人们经常谈论的热词。该商业模式能带来良好的现金流,市场前景巨大。结果,成千上万的团购网站在中国建立起来。但日益激烈的竞争使他们陷入困境。团购网站现在必须重新思考其商业模式。他们应该进行细致周到的研究,研究如何在这些团购网站构成的丛林中独树一帜。团购行为实际上是买卖双方之间一个相对复杂的过程。两者都可以影响团购行为的发生。本文关注的是中国的青年。事实上,年轻人是我们最重要的客户群体之一。我们试图调查影响青少年对团购网站态度的因素。我们对多所高校的本科生进行了问卷调查。在调查中,涉及到几个变量,包括商品或服务的价格,社会影响,对机会主义的恐惧等等。结果表明,社会影响是影响青少年是否使用团购网站的一个非常重要的因素。服务质量在这一过程中也非常重要,服务质量在社会影响力和用户对团购网站的态度之间存在中介作用。最后,提出了提高团购网站竞争能力的建议。
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Factors influencing the Youth attitudes toward group-buying websites
Group-buying on the websites were widely used for B2C transactions by the Youth in China in these years. The names of the group-buying websites were the hot words that people always were talking about. The business model can bring a excellent cash flow and has huge market prospects. As a result, thousands of group-buying websites were built in China. But the increasingly fierce competition makes them get into trouble. The group-buying websites have to rethink the business model right now. They should undertake careful and thoughtful research to investigate how to be unique among the jungle constitutes by these group-buying websites. Actually, group-buying behavior is a relatively complex process between sellers and buyers. Both of them can influence the happening of group-buying behavior. This paper pays attention to the Youth in China. The fact is that the Youth is one of the most important customer groups. We tried to investigate the factors influencing the Youth's attitude to group-buying websites. We carried out a questionnaire survey to the undergraduate students in many universities. In the survey, several variables were involved, including the prices of commodities or services, social influence, fears of opportunism and so on. The results show that social influence is a really significant factor which effects whether the Youth use some group-buying website or not. Service quality is also very important to the process and there is mediating effect between social influence and users' attitudes toward group-buying websites by service quality. In the last section, we address our suggestion to improve the competitive capability of the group-buying websites.
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