团队中的隐性知识集体化

Tom Cockburn, Trefor Lewis
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摘要

本文报道并讨论了MBA学生在积极体现的团队学习方面所进行的行动研究项目。各小组为本地公司承办多项顾问项目。采用了一系列工具和技术来促进企业愿景、反思性行动学习和获取隐性知识。我们可以看到,成功的团队是通过一个阶段性的转型过程演变成微型学习型组织的。这些阶段——基于个人和群体发展的模式——相互关联,就像相互补充、相互回应和相互扩展的缠绕螺旋。我们特别关心个人和个人发展方面的情况。这个模型可以通过颠倒传统的人力资源“金字塔”(先理论,再技术,最后个人素质和态度)来改善企业的培训和发展。这一过程与最近其他有关管理发展的研究一致,例如都灵集团1998年的报告《在新欧洲重新设计管理发展》。
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Tacit Knowledge Collectivized in Teams
This paper reports and discusses the action research project undertaken by MBA students with respect to actively embodied team learning. The teams undertook a number of consultancy projects for local companies. A range of tools and techniques were employed to promote corporate vision, reflective learning-in-action and to access tacit knowledge. It was seen that the successful teams evolved into micro learning organisations through a staged process of transformation. These stages - based upon models of individual and group development- were related to each other as entwining spirals that complemented, responded to and extended upon each other. We were concerned particularly to map individual and personal development aspects. This model can be employed to improve corporate training and development by inverting the traditional H.E. “pyramid” (of theory first, then knowhow and lastly personal qualities and attitudes). This process is in accord with other recent research concerning management development such as the report of the Torino group, 1998,”Re-designing Management Development in the New Europe.”
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