利用数字通信技术提高秘书表现

R. Ningtyas, F. Wirawan
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摘要

秘书不仅需要技术熟练,心胸开阔,更重要的是她必须能够掌握技术。本研究的目的是确定秘书在公司履行职责时使用的数字技术。本研究采用结构化观察法和访谈法进行定性描述性研究。举报人是在2021年进行的,来自不同企业或机构的5名秘书。研究结果显示,作为秘书,他们被要求具备一定的文化素养,并能适应各种应用程序或软件来提高工作效率。这些秘书使用的应用程序或软件是Canva、一些谷歌应用程序、Outlook、e-small PDF和Talenta等公司开发的系统。
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Pemanfaatan Teknologi Komunikasi Digital Bagi Kinerja Sekretaris
The secretary is required to be not only skilled and broad-minded, but more than that she must be able to master technology. The purpose of this study was to determine the digital technology used by secretaries in carrying out their duties and responsibilities in the company. This research is a qualitative descriptive study with structured observation and interview methods. The number of informants is 5 (five) secretaries from different companies or organizations, conducted in 2021. The results of the study reveal that as secretaries, they are asked to be literate and adapt to technology with several applications or software used to accelerate performance. The applications or software used by these secretaries are Canva, some Google applications, Outlook, e-small PDF and systems built by companies such as Talenta.
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