{"title":"质量与满意度:以jaen大学为例","authors":"Manuel Alonso Dos Santos","doi":"10.1016/j.resu.2016.02.005","DOIUrl":null,"url":null,"abstract":"<div><p>The aim of this study is to examine the factors contributing to the intention to recommend in a university context. The study responds to the need to investigate the effect that academic performance and the tangible quality of a university have on student satisfaction levels and their intention to recommend their institution to others. Following a process of stratified random sampling, partial least squares were used to test the hypotheses and assess the measurement model.</p></div>","PeriodicalId":37807,"journal":{"name":"Revista de la Educacion Superior","volume":"45 178","pages":"Pages 79-95"},"PeriodicalIF":0.0000,"publicationDate":"2016-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.resu.2016.02.005","citationCount":"20","resultStr":"{\"title\":\"Calidad y satisfacción: el caso de la Universidad de Jaén\",\"authors\":\"Manuel Alonso Dos Santos\",\"doi\":\"10.1016/j.resu.2016.02.005\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<div><p>The aim of this study is to examine the factors contributing to the intention to recommend in a university context. The study responds to the need to investigate the effect that academic performance and the tangible quality of a university have on student satisfaction levels and their intention to recommend their institution to others. Following a process of stratified random sampling, partial least squares were used to test the hypotheses and assess the measurement model.</p></div>\",\"PeriodicalId\":37807,\"journal\":{\"name\":\"Revista de la Educacion Superior\",\"volume\":\"45 178\",\"pages\":\"Pages 79-95\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2016-04-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://sci-hub-pdf.com/10.1016/j.resu.2016.02.005\",\"citationCount\":\"20\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Revista de la Educacion Superior\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://www.sciencedirect.com/science/article/pii/S0185276016300048\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"Social Sciences\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Revista de la Educacion Superior","FirstCategoryId":"1085","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0185276016300048","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"Social Sciences","Score":null,"Total":0}
Calidad y satisfacción: el caso de la Universidad de Jaén
The aim of this study is to examine the factors contributing to the intention to recommend in a university context. The study responds to the need to investigate the effect that academic performance and the tangible quality of a university have on student satisfaction levels and their intention to recommend their institution to others. Following a process of stratified random sampling, partial least squares were used to test the hypotheses and assess the measurement model.
期刊介绍：
La Revista de la Educación Superior (RESU) es un medio que se propone publicar textos académicos originales sobre la educación superior mexicana, con apertura a la dimensión internacional. Sus destinatarios son tanto investigadores que trabajan temas de educación superior como directivos, especialistas e interesados en planeación, evaluación y gestión de las instituciones y sistemas de educación superior. Por consiguiente, se difunden artículos de investigación, ensayos académicos y reseñas críticas, que propicien que los lectores enriquezcan su bagaje conceptual y analítico, y amplíen su conocimiento acerca de los retos que enfrentan los sistemas e instituciones de educación superior en los entornos nacional e internacional.
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