An investigation of the impacts of some external contextual factors on ERP systems success assessment: a case of firms in Baltic-Nordic region

Enterprise Resource Planning (ERP) systems are among the largest information systems (IS) investments made by firms, and the use of such systems is spreading globally. Many researchers have discussed their adoption and implementation, few have investigated the impact of external contextual factors on the success of such technologies in adopting firms. This study aims to fill this gap in research by examining the effects of three external contextual factors, i.e., industry type, industry climate, and national economic climate on ERP success assessment. We obtained data from Estonia and Finland and our analysis shows that industry and national economic climates have significant relationships with ERP success.