停机坪延误监视和缓解系统:NextGen的需求分析

L. Sherry, Maricel Medina
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引用次数: 1

摘要

几起乘客在停机坪上滞留长达11个小时的事件被广泛报道,这促使美国交通部(DOT)发布了一项旨在为航空乘客提供消费者保护的新规定。该规定要求乘客在飞机上提供两小时的水/食物/设施,三小时后可以选择下飞机。该规定还规定,航空公司必须制定内部可审计的计划,以满足2 / 3小时条款,并向政府报告停机坪延误,以便进行原因分析。
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Tarmac delay surveillance and mitigation system: Requirements analysis for NextGen
Several widely publicized incidents, in which passengers remained on an aircraft on the tarmac for up to 11 hours prompted the Department of Transportation (DOT) to issue a new rule designed to provide consumer protection to airline passengers. The rule mandates water/food/amenities for passengers on a plane for two hours, and an option to deplane after three hours. The rule also stipulates that airlines develop internal, auditable plans to meet the two/three hour clauses, and to report tarmac delays to the government for causal analysis.
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