Designing Augmented Reality and Chatbot as tourist assistants: Case Study West Manggarai

Indonesia is an archipelagic country that offers various exciting tourist attractions, making Indonesia a beautiful country for foreign tourists and local tourists. To provide a different experience for tourists visiting Indonesia, the authors want to apply Augmented Reality (AR) and Chatbot as assistants for tourists. The concept of the system to be developed is that with AR, users can use the camera on a smartphone to get information about the details of tourist attractions and MSME products seen from magazines or posters in Labuan Bajo. The engineered system is also equipped with a chatbot. With this Chatbot, users can interact with systems related to tourist attractions and MSME products (Micro Small and Medium Enterprises) like Customer Service. The expected result is that with engineered software, tourists can be helped in exploring and exploring tourist attractions in Indonesia and can help MSMEs in promoting their products through an engineered system