积极的持续改进的管理导向

Proceedings for Operating Research and the Management Sciences Pub Date : 1995-06-28 DOI:10.1109/IEMC.1995.523935

C. Yeo, T. Goh, M. Xie

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引用次数: 11

摘要

“每次做得更好”的策略在质量管理文献中得到了推广，而不是“第一次就做对”的质量管理方法。本文从传统质量管理“大师”Philip B. Crosby、W. Edwards Deming和Joseph M. Juran的观点出发，讨论了这些概念，并考察了它们与当前质量管理哲学的关系。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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A positive management orientation for continuous improvement

A "Do It Better Each Time" strategy has been promoted in quality management literature, in preference to the "Do It Right First Time" approach to managing quality. This paper discusses these concepts from the viewpoints of the traditional quality management "gurus": Philip B. Crosby, W. Edwards Deming, and Joseph M. Juran, and examines how they relate to current quality management philosophies.

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Proceedings for Operating Research and the Management Sciences

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