将绿色怀疑主义与绿色购买意愿联系起来

Jenny E.P. Chuah, Say Keat Ooi, Jasmine A. L. Yeap
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引用次数: 0

摘要

随着人们对气候变化和各种环境问题意识的增强,消费者产生了环保或绿色的购买意愿。然而,企业传播不准确或令人困惑的绿色信息(洗绿)的观念增加了消费者对环境友好或绿色声明的怀疑。绿色怀疑主义与消费者购买绿色产品的意愿之间的联系尚不清楚。本文旨在通过对基于归因理论的绿色怀疑主义的归因形成、动机和结果的深入研究来弥补这一空白。总的来说,这个全面的模型为营销人员寻求理解绿色怀疑主义和消费者绿色购买意愿的概念上不同的本质提供了有价值的见解。总而言之,本研究描绘了绿色营销研究的未来前景,并对商业从业者和营销学者提出了一些理论和实践意义。
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LINKING GREEN SCEPTICISM TO GREEN PURCHASE INTENTION
The increased awareness on climate change and various environmental problems has induced consumers’ eco-friendly or green purchase intention. However, the perceptions that firms are disseminating inaccurate or confusing green information (greenwashing) have increased customer scepticism about environmentally friendly or green claims. The link between green scepticism and consumers’ intention to buy green products remained unclear. This paper aims to address this lacuna by thoroughly examining the attribution formation, motives and outcome of green scepticism based on the attribution theory. Overall, this comprehensive model advances valuable insights for marketers seeking to understand the conceptually distinct nature of green scepticism and consumer green purchase intention. In a nutshell, this study charts future prospects for green marketing research and presents a number of theoretical and practical significances for business practitioners and marketing scholars.
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