网络广告态度在社交媒体成瘾对网络购买意愿影响中的中介作用

R. Genç, Gülçin BİLGİN TURNA
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摘要

本研究旨在探讨消费者社交媒体成瘾(SMA)水平与在线购买意愿(OPI)之间的关系,同时考察网络广告态度(ATOA)在这一关系中的中介作用。此外,本研究旨在探讨消费者的人口特征是否会影响他们的SMA、ATOA和OPI水平。采用方便抽样的方法,对402名参与者进行在线问卷调查,问卷内容包括ATOA、SMA、OPI量表和人口学特征。采用验证性因子分析和结构方程模型对数据进行分析。采用t检验、方差分析、Levene、Tukey和Tamhane T2检验进行差异分析。结果显示,社交媒体成瘾正向影响网络广告态度和购买意愿。社交媒体成瘾对网络购买意愿的影响存在网络广告态度的部分中介作用。判别分析结果显示,社交媒体成瘾在18 - 25岁的单身学生中较高。年轻和单身的学生对网络广告的态度更积极,而36岁及以上的消费者对网络广告的态度则比其他消费者更消极。本科及以上学历的女性消费者网购意愿较高,36岁以上的低收入消费者网购意愿较低。因此,建议从业者在网络广告中关注这一目标群体。
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The mediating effect of attitude towards online advertising in the influence of social media addiction on online purchase intention
This study aims to investigate the relationship between consumers' social media addiction (SMA) levels and their online purchasing intentions (OPI) while examining the mediating role of attitudes towards online advertisements (ATOA) in this relationship. Additionally, the study aims to explore whether the demographic characteristics of consumers influence their levels of SMA, ATOA, and OPI. An online questionnaire consisting of the ATOA, SMA, OPI scales and demographic characteristics was shared with 402 participants using convenience sampling. Confirmatory factor analysis and structural equation modelling were applied to the data. T-tests, ANOVA, Levene, Tukey, and Tamhane T2 tests were used for difference analysis. According to the results, social media addiction positively affects the attitude towards online advertising and purchase intention. There is a partial mediating effect of the attitude towards online advertising in the effect of social media addiction on online purchase intention. Discriminant analysis results show that social media addiction is higher among single students between 18 and 25. While the attitude of young and single students towards online advertisements is more positive, the attitude towards online advertisements is more negative in consumers aged 36 and over compared to other consumers. Online purchase intention is higher in female consumers with a bachelor's degree or higher education level and lower in consumers over 36 years of age with a low-income level. Thus, it is recommended that practitioners focus on this target group in online advertising.
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